Henry Brand
Mcdonald’s
Gulfport,FL
2
Languages
2
years of professional experience
Grew and learned leadership and training skills in fast-paced, high volume environment. Followed through with ability to communicate effectively, develop new team members into functioning and competent employees. Seeking to transition into new area of food service, ready to demonstrate skills used and learned over years of experience.
Work History
Crew Trainer
1 Year 9 Months- Trained and mentored new employees on customer service standards, food safety, and efficient workflow
- Maintained speed and accuracy in a high-volume environment serving dozens of customers per hour
- Communicated clearly with team to keep shift flowing smoothly and efficiently
- Resolved customer concerns professionally, improving overall guest satisfaction
- Assisted in maintaining cleanliness and organization during peak hours
- Demonstrated strong multitasking skills while in a high-pressure environment
- Trained 15+ new crew members
- Handled upwards of 100 orders per shift
- Worked closely with management to deliver the best possible customer experience
- Solved problems daily ensuring the smooth operation of the store
- Trained new crew members on operational procedures and customer service standards.
- Aided in producing many $1000+ hours for the store
Skills
Problem-solving
Multitasking
Teamwork & communication
Time management
Attention to detail
Physically capable
Strong work ethic
Dependable
Punctual
LANGUAGES
English
Base level spanish comprehension
ADDITIONAL INFORMATION
- Reliable transportation
- Drivers license
Timeline
Crew Trainer
Mcdonald’s
11.2024 - CurrentRead More