Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
OBJECTIVE
References
Timeline
Generic

Henry J. Dominguez

9011 SW 93rd Ct. Miami,FL

Summary

Results-driven hospitality professional with over 7 years of experience enhancing dining experiences through exceptional customer service and efficient multitasking. Proven expertise in conflict resolution and time management, ensuring operational smoothness and guest satisfaction in fast-paced environment.

Overview

6
6
years of professional experience

Work History

Restaurant Server

Sports Grill Kendall
Miami, Florida
10.2018 - Current
  • Providing exceptional service to customers, leveraging over 7 years of experience in a fast-paced, family-owned restaurant environment enhancing their dining experience and ensuring satisfaction.
  • Demonstrate strong competency in handling phone calls.
  • Coordinate events such as large groups and address customer issues through phone communication, resulting in positive experiences.
  • Ensure seamless service and customer satisfaction.
  • Train new employees, fostering a collaborative and efficient work environment, ensuring they are well-prepared to meet the demands of a busy restaurant.
  • Exhibit strong interpersonal skills in interactions with clients, co-workers, customers, and suppliers.
  • Process payments with accuracy and efficiency.
  • Coordinated events and addressed customer issues through phone communication, resulting in positive experiences.

Education

High School Diploma -

Christopher Columbus High School
Miami, FL
05-2014

Some College (No Degree) - Journalism

Miami Dade College
Miami, FL

Skills

  • Effective Communication
  • Service-Oriented Communication
  • Customer Service Excellence
  • Meticulous Attention to Detail
  • Proficient in Organization
  • Efficient service
  • Flexible Problem Solving
  • Memory retention
  • Payment processing
  • Team collaboration

Affiliations

  • Enjoy travel
  • Studying Japanese
  • Weightlifting and exercise

Accomplishments

  • Over 35 positive Yelp reviews
  • High School Wrestling Awards

Languages

Spanish
Limited

OBJECTIVE

  • Seeking full time customer service position

References

References available upon request.

Timeline

Restaurant Server

Sports Grill Kendall
10.2018 - Current

High School Diploma -

Christopher Columbus High School

Some College (No Degree) - Journalism

Miami Dade College

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Henry J. Dominguez