Henry "Lee" Holloway

• Spearheaded the talent management strategies for the short-term acute care hospital division by hiring, onboarding, training and leading a team of 20 clinical sourcing specialist and talent acquisition professionals to develop and execute talent acquisition initiatives
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Implemented cost-saving measures through effective resource allocation and budget management.
• Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
• Drove revenue growth through successful market expansion strategies, identifying untapped markets and capitalizing on emerging trends.
• Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
• Developed organizational capabilities through leadership development programs designed for current leaders as well as high-potential individuals identified within the workforce.
• Spearheaded diversity and inclusion initiatives, creating a more inclusive work environment for all employees.

• Identified, evaluated, and solved multiple hiring and sourcing challenges within the first 60 days
• Strategically monitored the clinical recruiting demands by adopting countermeasures through local agencies and raw sourcing requirements
• Recruited top talent to executive positions and mediated and suggested solutions to employee issues
• Interviewed potential candidates and made strong recommendations to the O-team
• Compiled information about compensation and benefits packages based on equity and market data.

• Championed the adoption of new technologies to improve efficiency in daily operations and enhance communication among team members throughout the region.
• Achieved consistent growth in market share by identifying new business opportunities and executing strategic plans to expand presence in the region.
• Promoted a culture of continuous improvement through regular employee training sessions focused on enhancing skill sets, knowledge sharing, and collaboration techniques.
• Drove talent acquisition efforts to ensure that each location was staffed with highly skilled professionals who could contribute positively to the company''s success.
• Increased customer satisfaction levels by establishing rigorous quality control measures and addressing customer concerns promptly and professionally.
• Supported corporate initiatives through effective change management strategies, engaging employees in the process to minimize resistance and ensure smooth implementation.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Engaged employees in business processes with positive motivational techniques.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
• Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.

• Managed seven direct reports through Georgian and Florida territories while maintaining the best retention rates within the company
• Attained a strong pipeline of recent graduates by maintaining close relationships with several major universities
• Customizing a plan approach to fulfill the needs of over eight different pipelines of multi-functional areas to meet demands.
• Implemented innovative recruitment marketing initiatives to enhance employer branding efforts and attract top-notch candidates.
• Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
• Enhanced client satisfaction and retention through consistent delivery of high-quality candidates for open positions.

• Coached the sales team to enhance proficiency and productivity and achieve targets that included cross-functional industries, service lines, and account size
• Researched the market to maintain awareness of its competitiveness
• Championed a 157% increase in revenue through deploying a comprehensive value-added account management approach
• Expanded the educational staffing sector through new implementation and achieved revenue growth of over 38%.
• Developed marketing strategies to generate leads.
• Enhanced client satisfaction and retention through consistent delivery of high-quality candidates for open positions.

• Developed client relationships essential for company success while overseeing productivity standards to ensure actions exceeded profitability goals
• Served as the liaison and point of contact between the client and the corporate office
• Monitored and evaluated compliance with staff proprietary software to promote organizational growth and development by expanding client usage through quality staffing and client value-added service.

Additional experience available upon request: YTB Travel, H&R Block, Goodwill Industries, Army & Air Force Exchange Service

• Oversaw all daily operations for a local travel agency to ensure optimal workflow
• Guided clients in selecting the best travel package
• Conducted research to learn current price trends to deliver the best service to clients
• Leveraged knowledge of agency protocols to secure and retain new clients.

• Served as District Manager for the most significant tax company in the nation and managed over 23 offices and over 350 employees in the states of Georgia and Alabama
• Led the operation and management of the district to ensure the successful implementation of Company policy and procedures across 23 tax offices
• Developed, recommended, and implemented strategies to increase revenue and maximize profit
• Exceeded divisional benchmarks by increasing client retention and overall satisfaction index
• Maintained high-level recruiting, interviewing, hiring, training, mentoring, and supervising seasonal and off-season associates within the district
• Utilized local advertisement programs and public relations activities to promote pre-season tax classes and upper-level training to provide continuing developmental opportunities for Tax Professionals.

• Serve as Director of Business Development for one of the largest social enterprises in Georgia
• Garnered support and facilitated appropriate partnerships through an aggressive B2B sales process with potential prospects in the retail, industrial, and various commercial sectors within the 50 counties in Georgia
• Maximized mission-related impact while maintaining a financial position that enhances the organization’s long-term viability
• Cultivated and provided employment opportunities to individuals with disabilities and other barriers while offering commercially viable business services
• Created corporate business models within contracts that develop planned workflows, work elements, processes, and comparison of incremental cost analysis
• Managed and wrote sales proposals and made executive-level presentations to civic leaders.

• Serve as General Manager of an $8 billion retail, hospitality, and Services Corporation
• Manage one of Fort Benning's largest exchanges, generating over $110 million annually
• I am fully responsible for direct operating profits, including the exchange balance scorecard, strategic marketing plan, human resource metrics, loss prevention metrics, and P&L responsibility
• I direct all operations within the exchange, including new business ventures with national franchises
• Reorganize retail sales floor layouts to meet customer demand-driven metrics
• Maintain an aggressive competitive industry review on pricing, marketing, tactical supplement to human capital metrics, leadership development, and Associate Customer Satisfaction Index (ACSI) benchmarks
• Provide cross-functional management of over 37 brick-and-mortar facilities, 40 on-site managers, and general oversight of more than 600 workers.