Henry Luke Gibson
Blackshear,GA
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
8
8
years of professional experience
2015
2015
years of post-secondary education
Work History
Sales Manager
Asher’s Fireworks
Blackshear, GA
2023.12 - Current
- Managed sales to achieve monthly targets and maintain customer satisfaction.
- Developed promotional strategies to increase product visibility and drive sales.
- Conducted market research to identify customer needs and preferences for fireworks products.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Ac service repair
Andy Brown
Baxley, Georgia
2024.11 - 2025.04
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Installed and maintained air conditioning systems in residential and commercial buildings.
- Followed safety protocols while handling refrigerants and electrical components.
- Repaired condensers, evaporators, motors, fans, ducts and other related components of AC systems.
- Installed insulation around ductwork to maximize energy efficiency in cooling systems.
Assistant Manager/Service Technician
Ashley Furniture Homestore
Waycross, Georgia
2018.06 - 2024.10
- Assisted in managing daily store operations and team schedules.
- Supported customer service initiatives to enhance shopping experiences.
- Trained and mentored new staff on product knowledge and store policies.
- Resolved customer inquiries and complaints with professionalism and care.
- Managed customer service inquiries and complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Diagnosed furniture issues and provided effective repair solutions.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Assembled components into complete systems following blueprints or other instructions.
- Resolved software-related issues by troubleshooting programs and applications.
- Used register system to ring up customer purchases, process payments, and issue receipts.
Education
GED
Waycross, GeorgiaSkills
- Problem solving
- Effective communication
- Conflict resolution
- POS point of sale & square expert
- Operations
- Electrical diagnostics
- Equipment maintenance
- A/C troubleshooting
Timeline
Ac service repair
Andy Brown
2024.11 - 2025.04
Sales Manager
Asher’s Fireworks
2023.12 - Current
Assistant Manager/Service Technician
Ashley Furniture Homestore
2018.06 - 2024.10
GED