Hensley Harrison
Tallahassee,FL
Summary
Dedicated professional with strong customer service skills. Experienced in employee training, issue resolution, and POS systems operations, ensuring optimal store performance and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Worldwide Golf Shops
Tallahassee, Florida
04.2021 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Executed visual merchandising strategies that improved product displays and attracted customer attention.
- Resolved customer complaints by actively listening, documenting concerns, and providing effective solutions.
- Developed training programs for new employees, enhancing understanding of company policies and best practices.
- Supported marketing initiatives to promote seasonal sales events.
Grocery Stock Clerk
Publix
Tallahassee, Florida
07.2019 - 04.2020
- Collaborated with team members to restock shelves during busy shifts efficiently.
- Assisted customers in locating products and answering inquiries promptly.
- Maintained cleanliness and orderliness in aisles and storage areas consistently.
- Operated equipment safely, including pallet jacks and hand trucks for stock movement.
Shift Leader
GT Technologies
Tallahassee, Florida
04.2017 - 07.2019
- Operated grinding machines to ensure precise measurements of hydraulic valve adjusters for multiple manufacturers, maintaining quality standards.
- Facilitated communication among team members, enhancing workflow efficiency and collaboration.
- Monitored inventory levels and promptly reported discrepancies to management, ensuring accurate stock management.
Automotive Technician
Dale Jr Buick GMC Cadillac
Tallahassee, Florida
04.2016 - 10.2016
- Repaired engines, transmissions, and other critical automotive systems efficiently.
- Diagnosed vehicle issues using advanced diagnostic equipment and software.
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Collaborated with service advisors to communicate repair needs and timelines effectively.
Education
High School Diploma -
Lincoln High
Tallahassee04-2011
Skills
- Inventory management
- Customer service
- Employee training
- Client relationship management
- Problem resolution
- Problem solving
- Relationship management
- Relationship management
Timeline
Assistant Store Manager
Worldwide Golf Shops
04.2021 - Current
Grocery Stock Clerk
Publix
07.2019 - 04.2020
Shift Leader
GT Technologies
04.2017 - 07.2019
Automotive Technician
Dale Jr Buick GMC Cadillac
04.2016 - 10.2016
High School Diploma -
Lincoln High