Herbert Coleman
Glendale,AZ
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage abilities to successfully fill any vacancy. Frequently praised as hard-working by peers, Can be relied upon to help the company achieve its goals.
Overview
35
35
years of professional experience
Work History
Fraud Prevention Specialist
USAA
06.2009 - 02.2024
- - Enhanced fraud detection by implementing advanced data analytics techniques and tools.
- - Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.
- - Developed comprehensive fraud prevention strategies to protect company assets and maintain customer trust.
- - Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
Mass Communications Specialist
U.S. Navy Active Duty
02.1989 - 02.2009
- - Leveraged specialized software to manipulate and enhance scanned or digital images.
- - Adjusted subjects, equipment, and lighting to achieve desired images and picture composition.
- - Gained experience shooting in various lighting conditions and environments.
- - Edited and retouched images to meet client expectations.
- - Work center supervisor 3 years, Supply and procurement supervisor 5 years.
- - Physical security 1 year and combat camera to help promote positive public relations with media for other countries abroad 3 years.
- - Navy recruiter 3-1/2 years
Education
No Degree - Mass Communication
University of Louisiana At Lafayette
Lafayette, LANo Degree - Mass Communication
Southern Arkansas University
Magnolia, ARSkills
- Investigative Abilities
- Critical Thinking Abilities
- Technical Acumen
- Fraud Detection Techniques
- Attention to Detail
- AML Compliance Knowledge
- Financial Transactions Monitoring
- Interpersonal Skills
- Cybersecurity Awareness
- Banking Industry Experience
- Customer Service Orientation
- Teamwork and Collaboration
- Ethical Conduct Standards
- Problem-Solving Capabilities
- Conflict Resolution Abilities
- Identity Verification
- AML Compliance
- Verbal and Written Communication
- Fraud Detection
- Dispute Resolution
- Telephone and Email Etiquette
- Effective Communication
- Recruiter
- Supervisor
- Proficient in Microsoft Office
Timeline
Fraud Prevention Specialist
USAA
06.2009 - 02.2024
Mass Communications Specialist
U.S. Navy Active Duty
02.1989 - 02.2009
No Degree - Mass Communication
University of Louisiana At Lafayette
No Degree - Mass Communication
Southern Arkansas University
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