Herbert Kyambadde
Security
Granada Hills,CA
Summary
Dedicated Security Guard with strong situational awareness and great team work skills. Committed to ensuring safety and providing exceptional customer service for clients.
Overview
17
17
years of professional experience
Work History
Unarmed Security Guard
Goodguard Security
Los Angeles, CA
09.2023 - 12.2025
- Monitored premises to ensure safety and security of individuals and property.
- Responded promptly to alarms and disturbances, assessing situations effectively.
- Conducted regular patrols to deter unauthorized activities and maintain order.
- Collaborated with law enforcement during incidents, providing accurate information for investigations.
- Provided security services for different facilities such as parking lots, San Joaquin Hospital (Stockton) and for events such as the Kaiser Permanent workers strike.
- Trained new security personnel on protocols and emergency response procedures.
- Developed incident reports detailing observations and actions taken for record-keeping purposes.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Participated in ongoing security training to stay updated on best practices and emerging threats, improving personal and team effectiveness.
- Conducted security screenings at entry points to prevent unauthorized access, maintaining secure environment.
- Advised management on security improvements based on observed incidents and trends, leading to enhanced safety measures.
Service Desk Clerk
Pacific Architect Engineers, PAE
Baghdad, IRAQ
02.2015 - 12.2022
- Provided technical assistance to users through phone, email, and in-person support.
- Diagnosed and resolved hardware and software issues using IT service management tools.
- Maintained accurate documentation of incidents and resolutions in ticketing system like GMMS
- Collaborated with team members to enhance workflow efficiency and customer satisfaction.
- I also assisted in different departments such as billeting and Housekeeping whenever there would be workforce shortage.
Private Security Contractor
Global Intergrated Security
Al Basra, IRAQ
08.2012 - 12.2014
- Conducted thorough surveillance and risk assessments to ensure client safety.
- Developed and implemented security protocols for various high-profile events.
- Coordinated with law enforcement to enhance emergency response strategies.
- Trained junior security personnel on operational procedures and client engagement techniques.
- Manned and controlled Entry Control Points (ECPs) by screening visitors and performing surveillance of the perimeter, high occupancy facilities with timely armed patrols.
Armed Security Contractor
Sabre International Security
Al Basra , IRAQ
04.2009 - 09.2011
- Monitored security systems and access points to ensure safety of personnel and assets.
- Conducted regular patrols to detect and prevent security breaches.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement when necessary.
- Trained new security personnel on protocols and operational procedures for effective team integration.
- Provided direction for visitors on to the base after screening.
Education
Basic Guard Training Certificate - General Physical Security
King Abdullah II Special Operations Training Center - KASOTC
Amman, JORDAN09-2012
Diploma in Business Studies - Accounting
Makerere University Business School
Kampala UG09-2011
Skills
- Facility security
- Crowd control
- Situational awareness
- Patrolling techniques
- CPR certified
- Customer service
- Attentive and observant
- Reliable and responsible
- First aid certified
Timeline
Unarmed Security Guard
Goodguard Security
09.2023 - 12.2025
Service Desk Clerk
Pacific Architect Engineers, PAE
02.2015 - 12.2022
Private Security Contractor
Global Intergrated Security
08.2012 - 12.2014
Armed Security Contractor
Sabre International Security
04.2009 - 09.2011
Basic Guard Training Certificate - General Physical Security
King Abdullah II Special Operations Training Center - KASOTC
Diploma in Business Studies - Accounting
Makerere University Business School