Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Herbert Saralegui

Summary

Reliable and upbeat individual successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, inventory control and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

23
23
years of professional experience

Work History

Major Sales Associate

Costco
10.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Merchandiser

Costco
01.2018 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated signage and price tags to reflect current sales.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Used pallet jacks to move and position merchandise.

Front End Associate

Costco
06.2017 - Current
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Production Manager

Superior Press
04.2001 - 09.2016
  • Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
  • Resolved issues quickly to maintain productivity goals.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Introduced automation and technological advancements to the production floor, leading to increased efficiency and reduced labor costs.
  • Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Evaluated employee performance and provided feedback and training as needed.
  • Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Estimated labor requirements to support anticipated workload.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.

Education

High School Diploma -

Nogales High School
La Puente, CA
06.1990

Skills

  • Excellent people skills
  • Multi-tasking strength
  • Problem-Solving
  • Team Supervision
  • Reliable and punctual
  • Team Leadership
  • Merchandising and Display

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Major Sales Associate

Costco
10.2022 - Current

Merchandiser

Costco
01.2018 - Current

Front End Associate

Costco
06.2017 - Current

Production Manager

Superior Press
04.2001 - 09.2016

High School Diploma -

Nogales High School

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Herbert Saralegui