Licensed Optician in New York State and ABO certified with significant exposure to sales, service and administrative functions. Capable of educating patients, managing documentation and updating digital records. Skilled in customer interactions and satisfaction. Trouble shooting specialist, and problem solving enthusiast.
Highly motivated, with experience in resolving customer complaints and promoting conflict resolution. Professional skills in edging, mounting, adjusting and trouble shooting progressives. Highly organized and detail-oriented. Capable of multitasking effectively to handle different needs of multiple patients with speed and accuracy.
Worked in a team-oriented fast paced environment