Liz Mulkandov
Summary
Motivated licensed optician with thorough understanding of eyewear, lenses and ophthalmic products. Assesses individual customer preferences to deliver optimal solutions. Exceeds service expectations by cultivating meaningful individual relationships and passionately addressing customer concerns.
Overview
12
12
years of professional experience
Work History
Licensed Optician/Store Manager
Vistasite EyeCare
Elmhurst, NY
09.2019 - Current
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Maintained accurate financial records by diligently processing payments, issuing receipts, and balancing daily transactions.
- Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
- Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
- Approved regular payroll submissions for employees.
Licensed Optician/Sales Associate
Vision World
Rego Park, NY
01.2012 - 09.2019
- Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
- Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
- Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Education
Associate of Applied Science - Opticianry
TCI
New York, NYSkills
- Customer Service
- Optical Measurements
- Computer Skills
- HIPAA Compliance
- Insurance Verification
- Prescription Interpretation
- Lab Ordering
- Optical Billing
Languages
Russian
Timeline
Licensed Optician/Store Manager
Vistasite EyeCare
09.2019 - Current
Licensed Optician/Sales Associate
Vision World
01.2012 - 09.2019
Associate of Applied Science - Opticianry
TCI