Summary
Overview
Work History
Education
Skills
Timeline
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Herdine Paul

Orlando,FL

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Mental health tech

Circles of Care
Melbourne, FL
09.2017 - Current
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Provide patients with help moving in and out of beds, baths, wheelchair's, or automobiles and with dressing and grooming
  • Care for patients by changing bed linens, washing, cleaning, or assisting with their personal care
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
  • Check patients' pulse, temperature, and respiration.

Store Manager

Five Guys
Orlando, FL
03.2023 - 12.2023
  • Organized promotional events to increase product awareness.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Managed daily banking activities such as deposits and withdrawals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Host/Tour Guide

Secrets Hideaway Resort & Spa / Club Secret
Kissimmee, FL
06.2018 - 09.2018
  • Greet guests and seat them at tables or in waiting areas
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating
  • Answer telephone calls and respond to inquiries or transfer calls
  • Take and prepare to-go orders
  • Perform marketing and advertising services
  • Assist with preparing and serving food and beverages
  • Give advice on sightseeing and shopping
  • Greet, register, and assign rooms to guests of hotels or motels
  • Issue room keys and escort instructions to bellhops
  • Keep records of room availability and guests' accounts, manually or using computers.

Cook

Burger King
Palm Bay, FL
12.2016 - 08.2017
  • Clean, cut, and cook meat, fish, or poultry
  • Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation
  • Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served
  • Wash pots, pans, dishes, utensils, and other cooking equipment
  • Take inventory of supplies and equipment
  • Train new employees.

Education

High School Diploma -

Atlantic Community High School

Skills

  • Active Listening
  • Speaking
  • Time Management
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Judgment and Decision Making
  • Education and Training
  • Charting and Clinical Documentation
  • Behavior Management
  • Knowledge of Medical Terminology
  • Patient Assessment
  • Behavior Observation

Timeline

Store Manager

Five Guys
03.2023 - 12.2023

Host/Tour Guide

Secrets Hideaway Resort & Spa / Club Secret
06.2018 - 09.2018

Mental health tech

Circles of Care
09.2017 - Current

Cook

Burger King
12.2016 - 08.2017

High School Diploma -

Atlantic Community High School

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Herdine Paul