Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Timeline
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Heriberto Carranza

Mission,Texas

Summary

Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 80 pounds. Highly experienced in performing quality inspections and machinery operations.

Overview

2
2
years of professional experience

Work History

L1 ASSOCIATE

AMAZON
06.2023 - Current
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
  • Greeted customers and offered assistance for increased customer satisfaction.

Team leader

ASME
05.2022 - 08.2023
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Team member

Baja racing
08.2021 - 03.2022


  • Enhanced equipment reliability by performing regular maintenance and repairs.
  • Reduced downtime by troubleshooting issues and implementing effective solutions.
  • Improved workplace safety with thorough inspections of machinery and tools.
  • Completed projects on time, managing tasks efficiently and prioritizing workloads.
  • Collaborated with team members to streamline processes for increased productivity.
  • Optimized workflow by organizing workspace, maintaining tools, and managing inventory of supplies.

Education

Bachelor of Science - Mechanical Engineering

University of Texas Rio Grande Valley
Edinburg, TX
05.2025

High School Diploma -

Thelma R. Salinas STEM ECSH
La Joya, TX
05.2021

Associate - Computer Science

South Texas College
05.2021

Skills

  • Programming Electronics
  • Preparing Reports
  • Using Microsoft Excel
  • Warehouse experience
  • Team Player
  • Electrical Technician
  • Bilingual
  • Management Support

Affiliations

  • Computer programing
  • Reading

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

L1 ASSOCIATE

AMAZON
06.2023 - Current

Team leader

ASME
05.2022 - 08.2023

Team member

Baja racing
08.2021 - 03.2022

Bachelor of Science - Mechanical Engineering

University of Texas Rio Grande Valley

High School Diploma -

Thelma R. Salinas STEM ECSH

Associate - Computer Science

South Texas College
Heriberto Carranza