Heriberto Cintron Santos
Southbridge,MASSACHUSETTS
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
3
3
years of professional experience
Work History
Overnight Stocker
Walmart
North Oxford, MA
06.2023 - 09.2023
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
- Maintained neat, organized stockroom free of hazards.
Guest Service Associate
Cumberland Farms
357 Main St, Southbridge, MA 01550
03.2021 - 06.2023
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Stocking up on supplies and products to make sure products are available.
- Maintaining clean, user-friendly environment
- Ensure that cash register is accurately and efficiently keeping track of sales.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores 100%
Receptionist
Southern New Hampshire University - On Campus
Manchester, NH
01.2022 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
Bachelor of Arts - Theater And Music Performance
Eastern Connecticut State University
Willimantic, CT05.2025
High School Diploma -
Southbridge High School
Southbridge, MA06.2019
Skills
- Stocking Shelves
- Product and Service Sales
- Office Equipment
- Cash Register Operation
- Persuasive Selling
- Providing Feedback
- Cultural Awareness
- Active Listening
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Overnight Stocker
Walmart
06.2023 - 09.2023
Receptionist
Southern New Hampshire University - On Campus
01.2022 - 04.2022
Guest Service Associate
Cumberland Farms
03.2021 - 06.2023
Bachelor of Arts - Theater And Music Performance
Eastern Connecticut State University
High School Diploma -
Southbridge High School
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