Herlin Cuesta
Houston,TX
Summary
Experienced and dedicated employee with a strong background in translation, specializing in Spanish and English. Second-generation Latina skilled in translating during doctors' appointments and handling legal documents for family members. Currently pursuing a Bachelor of Science degree to expand knowledge in psychology. Ultimate career goal is to work as a psychologist, with a specific focus on helping children.
Overview
3
3
years of professional experience
Work History
Insurance Agent
IBEX Global
01.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Delivery Associate
Gold Wing Delivery
10.2022 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Education
Bachelor Of Science - Psychology
Houston Community College
Houston, TX06.2026
Skills
- Customer Satisfaction
- Map Reading Skills
- Route Management
- Billing Statements
- Bilingual
- Fast learner
Timeline
Insurance Agent
IBEX Global
01.2024 - Current
Delivery Associate
Gold Wing Delivery
10.2022 - 11.2023
Bachelor Of Science - Psychology
Houston Community College
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