Summary
Overview
Work History
Education
Skills
Timeline
Generic

Herman Bradsher

Stem,NC

Summary

Results-driven Operations Supervisor skilled in coordinating freight movement, enhancing customer service, and ensuring safety compliance. Proven success in developing strategies to improve operational efficiency and staff performance.

Overview

12
12
years of professional experience

Work History

Operations Supervisor

FedEx Freight
Durham, North Carolina
12.2013 - Current
  • Coordinated daily operations to ensure efficient freight movement and delivery.
  • Monitored staff performance and provided training to improve service quality.
  • Implemented safety protocols to maintain a secure working environment.
  • Managed inventory levels and organized warehouse layouts for optimal flow.
  • Scheduled shifts and assigned tasks to optimize workforce productivity.
  • Resolved customer inquiries and issues related to freight services promptly.
  • Collaborated with management to develop operational strategies for improvement.
  • Maintained accurate records of shipments and operational activities consistently.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Trained new employees on proper job functions and company policies and procedures.
  • Provided support to other departments as needed to meet organizational goals.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Ensured compliance with all safety regulations in the workplace.
  • Monitored staff performance and provided feedback for improvement.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Developed strong relationships with customers through excellent customer service practices.

Education

Generation Leader Training

Fedex
NC
08-2023

Inventory Management

Autozone
NC
01-2022

Store Management I & II

Autozone
NC
10-2021

Commerial Management Certified

Autozone
NC
05-2020

Automotive Instructor Training

ASE
NC
07-2017

Management

Lucor (Jiffy Lube)
NC
10-2005

Associate Degree - Fire Science

Vance-Granville Community College
Henderson, North Carolina, NC
06-1996

Associate Drgree - Port Security (BLET)

US Coast Guard
US
08-1991

High School Diploma -

South Granville High School
Creedmoor, NC
06-1990

Skills

  • Operations management
  • Inventory control
  • Safety compliance
  • Freight coordination
  • Performance monitoring
  • Customer service
  • Process improvement
  • Team leadership
  • Scheduling optimization
  • Training development
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Relationship building
  • Strategic planning

Timeline

Operations Supervisor

FedEx Freight
12.2013 - Current

Generation Leader Training

Fedex

Inventory Management

Autozone

Store Management I & II

Autozone

Commerial Management Certified

Autozone

Automotive Instructor Training

ASE

Management

Lucor (Jiffy Lube)

Associate Degree - Fire Science

Vance-Granville Community College

Associate Drgree - Port Security (BLET)

US Coast Guard

High School Diploma -

South Granville High School