Herman Bradsher
Stem,NC
Summary
Results-driven Operations Supervisor skilled in coordinating freight movement, enhancing customer service, and ensuring safety compliance. Proven success in developing strategies to improve operational efficiency and staff performance.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
FedEx Freight
Durham, North Carolina
12.2013 - Current
- Coordinated daily operations to ensure efficient freight movement and delivery.
- Monitored staff performance and provided training to improve service quality.
- Implemented safety protocols to maintain a secure working environment.
- Managed inventory levels and organized warehouse layouts for optimal flow.
- Scheduled shifts and assigned tasks to optimize workforce productivity.
- Resolved customer inquiries and issues related to freight services promptly.
- Collaborated with management to develop operational strategies for improvement.
- Maintained accurate records of shipments and operational activities consistently.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
- Provided support to other departments as needed to meet organizational goals.
- Identified areas of improvement and developed strategies to increase efficiency.
- Ensured compliance with all safety regulations in the workplace.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed strong relationships with customers through excellent customer service practices.
Education
Generation Leader Training
Fedex
NC08-2023
Inventory Management
Autozone
NC01-2022
Store Management I & II
Autozone
NC10-2021
Commerial Management Certified
Autozone
NC05-2020
Automotive Instructor Training
ASE
NC07-2017
Management
Lucor (Jiffy Lube)
NC10-2005
Associate Degree - Fire Science
Vance-Granville Community College
Henderson, North Carolina, NC06-1996
Associate Drgree - Port Security (BLET)
US Coast Guard
US08-1991
High School Diploma -
South Granville High School
Creedmoor, NC06-1990
Skills
- Operations management
- Inventory control
- Safety compliance
- Freight coordination
- Performance monitoring
- Customer service
- Process improvement
- Team leadership
- Scheduling optimization
- Training development
- Effective communication
- Problem solving
- Conflict resolution
- Relationship building
- Strategic planning
Timeline
Operations Supervisor
FedEx Freight
12.2013 - Current
Generation Leader Training
Fedex
Inventory Management
Autozone
Store Management I & II
Autozone
Commerial Management Certified
Autozone
Automotive Instructor Training
ASE
Management
Lucor (Jiffy Lube)
Associate Degree - Fire Science
Vance-Granville Community College
Associate Drgree - Port Security (BLET)
US Coast Guard
High School Diploma -
South Granville High School