Herman Lino

• Deliver excellent costumer service to costumers
• Finding solutions by seeking to understand and identify costumer needs.
• Present products and services
• Educate Apple costumers on products and ways to buy
• Support Spanish speaking costumers with my Spanish skills
• Support peers by sharing knowledge about products, services, e.t.c.

Delivered replacement phones directly to customers, ensuring seamless setup and activation.

Provided comprehensive technical support, troubleshooting various device issues to enhance user experience.

• Delivered exceptional customer service while achieving all performance targets.
• Recognized customer needs and provided tailored product recommendations.
• Engaged with customers to foster a positive shopping experience through in-depth product knowledge.
• Maintained organized and presentable store environment, including display arrangements and inventory replenishment.
• Ensured cleanliness throughout the store to enhance overall shopping experience.
• Balanced customer service excellence with operational responsibilities to drive sales and foster loyalty.

• Ensured adherence to health guidelines in kitchen operations.
• Monitored timely breaks for minors during shifts.
• Supervised food preparation processes aligned with restaurant traffic demands.