Herman Poster
Racine,WI
Summary
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Overview
18
18
years of professional experience
Work History
Service Assistant
Portillo's Restaurant Group
Park Ridge, Illinois
09.2020 - 11.2024
- Effectively multitasked within fast-paced environment.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stocked customer service stations with paper products or beverage preparation items.
Cook
10Q Chicken Restaurant
Evanston, Illinois
01.2016 - 07.2018
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Dishwasher
Uncle Julios
Skokie, Illinois
08.2012 - 12.2015
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
Cook
McDonald's Restaurant
Marietta, Georgia
06.2006 - 07.2012
- Performed daily opening and closing procedures for the register area.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Monitored stock levels of food items and ordered more when necessary.
- Ordered supplies as needed for the kitchen.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Education
High School Diploma -
Evanston Township High School
Evanston, IL06-2005
Some College (No Degree) - Business Administration and Management
Oakton Community College
Des Plaines, ILSkills
- Table setting and bussing
- Menu presentation
- Restroom servicing
- Ingredient preparation
- Food running
- Verbal and written communication
- Hospitality
- Heavy lifting
- Customer assistance
- Cleaning techniques
Timeline
Service Assistant
Portillo's Restaurant Group
09.2020 - 11.2024
Cook
10Q Chicken Restaurant
01.2016 - 07.2018
Dishwasher
Uncle Julios
08.2012 - 12.2015
Cook
McDonald's Restaurant
06.2006 - 07.2012
High School Diploma -
Evanston Township High School
Some College (No Degree) - Business Administration and Management
Oakton Community College