Hermelinda Garcia, LVN BA

New Member Assessment Team | 2024-Present

Current Team Lead, Team Engagement Lead and Preceptor to assist with training new staff, building up team performance and creating an inclusive environment amongst peers through monthly engagement activities and a weekly planner. Coordination of Texas Star Plus Medicaid services, effectively managing new enrollments and provider scheduling to meet compliance standards. Collaborate communication between clients, providers and community resources.

Nueces Level 2 Team | 2021-2024

Blended telephonic and commuter role to assist with PAS and DAHS service coordination of functional assessments and facilitation of authorizations. Collaborate to lead staff through complex eligibility processes while supporting members and families.

Floor nurse and preceptor with a patient-centered environment to maintain effective bedside care by administering medications, monitoring vital signs and collaborating across hospital departments. Assist with patient outcomes by managing conditions, providing discharge education and delivering compassionate end-of-life care. Peer to peer collaboration to facilitate admissions, transfers and discharges. Recipient of the Daisy award for providing compassionate and effective care.

LVN Case Manager with effective management of medical care for 12 group homes serving individuals with IDD and other disabilities through medication management, vital sign assessments and urgent care interventions. Assisted with daily living supports through day hab activities and weekend monitoring.