Hermelinda Gonzalez
Tulsa,Ok
Summary
Energetic and friendly with passion for delivering excellent customer service and ensuring positive shopping experience. Possesses strong communication skills and keen ability to handle transactions accurately and efficiently. Aims to contribute to smooth and enjoyable customer journey.
Developed strong customer service and cash handling skills in fast-paced retail environment. Known for effective communication and problem-solving abilities, ensuring customer satisfaction and smooth transactions. Looking to transition into new field where these transferable skills can be applied and further developed.
Offering positive attitude and willingness to learn and grow in retail environment. Brings ability to quickly understand and adapt to new tasks and environments, coupled with excellent communication skills. Ready to use and develop strong interpersonal skills in Retail Sales Associate Cashier role.
Experienced with customer service, sales, and cash handling in retail setting. Utilizes strong communication skills to engage customers and resolve issues. Knowledge of inventory management and point-of-sale systems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate Cashier
Dicks Sporting Goods
09.2024 - 05.2025
- 1. Processing transactions for customers purchasing gear and apparel2. Providing expert advice on sports equipment and apparel3. Assisting customers with product questions and recommendations4. Maintaining a clean and organized checkout area5. Working with a team to drive sales and customer satisfaction
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
Warehouse Worker
Amazon
08.2024 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced
- Working as an Amazon warehouse worker involves:
- 1. Picking and packing orders
- 2. Operating machinery like forklifts or pallet jacks
- 3. Scanning and tracking inventory
- 4. Maintaining a safe and organized workspace
- 5. Meeting productivity and quality standards
Cashier Team Lead
Walgreens
06.2023 - 01.2024
- As a Walgreens cashier, your role would involve:
- 1. Processing transactions for customers
- 2. Handling payments and operating the cash register
- 3. Providing customer service and answering questions
- 4. Assisting with pharmacy-related tasks, if applicable
- 5. Maintaining a clean and organized checkout
.
- 6.Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
Bachelor of Science - Computer Science
University of California
Berkeley, CA06.2016
Skills
- Merchandise restocking
- Loyalty program promotion
- Credit card processing
- Store maintenance
- Cross-selling products
- Policy adherence
- Payment processing
- Stock replenishment
- Customer engagement
- Cash handling accuracy
- Cleanliness and hygiene
- Patience and empathy
- Customer service
- Quick learner
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Computer skills
- Packaging and labeling
- Picking and packing
- Cleaning and organizing
- Heavy lifting
- Warehouse safety
- Order picking
- Loading and unloading
- Clear communication
- Material handling
- Sorting and labeling
- Warehouse operations
- Team collaboration
- Order picking and processing
- Shipping and receiving
- Material loading and unloading
- Stacking and staging
- Unpacking merchandise
- Receiving and processing shipments
- Pallet jacks
- Data entry
- Assembly and production
- Inventory tracking
Certification
- Certified JavaScript Developer, 2019
- React Professional Certification, 2020
Languages
English (Fluent)
Spanish (Intermediate)
Hobbies and Interests
Coding, Hiking, Photography
Accomplishments
- Awarded 'Best Developer' at XYZ Solutions, 2017
Awards
Employee of the Month, ABC Corporation, March 2019, Top Performer Award, XYZ Solutions, December 2017
Community Service
Local Food Bank, Volunteer, San Francisco, CA, USA, 2019-01-01, 2019-12-01, Assisted in organizing food drives and distribution., Helped in fundraising activities.
Extra Curricular Activities
Member of the university coding club. Participated in hackathons and coding competitions.
Affiliations
- Member of the IEEE Computer Society.
- Active participant in local tech meetups.
Publications
- Published article on 'Advancements in Web Development' in Tech Journal, 2020.
- Presented at the International Web Development Conference, 2019.
Training
- Completed 'Advanced JavaScript' training, 2018.
- Attended 'React Development Workshop', 2019.
Disclaimer
I hereby declare that the information provided is true and accurate to the best of my knowledge.
Personal Details
- Name: Hernando Gonzalez
- Address: 123 Main St, New York, NY, USA
- Phone: +1-555-6789
- Email: hernando.gonzalez@example.com
Timeline
Retail Sales Associate Cashier
Dicks Sporting Goods
09.2024 - 05.2025
Warehouse Worker
Amazon
08.2024 - 12.2024
Cashier Team Lead
Walgreens
06.2023 - 01.2024
Bachelor of Science - Computer Science
University of California
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