Hermella Kebede

- Provided opinion tailored to the customer's preferences on clothes.

- Motivate customers to sign up for a store credit card to streamline the acquisition of future sales.

- Organize fitting room racks and manage store recovery.

-Close and open registers by accounting and documenting cash in registers.

• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to effectively build rapport and lasting relationships.

- Prepared and assembled high-quality, plant-based meals with consistency, speed, and attention to Clover’s culinary standards.

-Participated in daily prep work, including chopping fresh produce, mixing sauces, and marinating proteins using sustainable ingredients.

-Operated POS systems, handled cash and card transactions accurately, and managed customer orders during high-volume periods.

-Supported a zero-food-waste mission by following precise portioning guidelines and composting protocols.

- Provided attentive and knowledgeable customer service, embodying MUJI’s minimalist philosophy and aesthetic values.

-Educated customers on product functionality, design concepts, and sustainability aspects across home goods, apparel, and stationery.

-Operated POS systems to process sales, exchanges, and returns efficiently while maintaining a calm and professional demeanor.

-Participated in daily cleaning routines and product replenishment to maintain MUJI’s signature uncluttered environment.

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Applied interpersonal and communication skills to establish selling relationship with customers.