Hermena Sukaran
Newark,NJ
Summary
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.
Overview
10
10
years of professional experience
Work History
Insurance Agent - Remote
Winston Staffing
03.2022 - 01.2025
- Developed customized insurance policies to meet client needs and ensure comprehensive coverage.
- Conducted thorough risk assessments to identify potential issues and recommend appropriate solutions.
- Managed client relationships, providing exceptional service to enhance retention and satisfaction levels.
- Assisted in claims processing by gathering necessary documentation and facilitating communication with clients.
Receptionist
Northwell Health - FLEXSTAFF
01.2021 - 01.2022
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled patient appointments, optimizing workflow and reducing wait times.
- Assisted with patient check-in and registration, ensuring accurate data entry.
- Maintained organized records and files, enhancing accessibility for staff.
- Collaborated with healthcare providers to streamline patient communication processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Medical Biller
Manhattan Speciality Care
01.2020 - 11.2020
- Processed insurance claims efficiently, ensuring accuracy and compliance with regulations.
- Processed Pre - authorizations for Gastroenterology office
Teller
PNC Bank
04.2015 - 01.2019
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking policies.
- Resolved customer inquiries, providing solutions and enhancing client satisfaction.
- Assisted in training new tellers, promoting best practices in service delivery and operations.
- Monitored cash drawer activities, maintaining balanced records and minimizing discrepancies.
Education
High School Diploma -
Essex County Vocational High School
Newark, NJ07-2014
Skills
- Customer service
- Epic
- Soarian Financials
- athena
- Customer assistance
- Work ethic and integrity
- Time management skills
Timeline
Insurance Agent - Remote
Winston Staffing
03.2022 - 01.2025
Receptionist
Northwell Health - FLEXSTAFF
01.2021 - 01.2022
Medical Biller
Manhattan Speciality Care
01.2020 - 11.2020
Teller
PNC Bank
04.2015 - 01.2019
High School Diploma -
Essex County Vocational High School