Herminia R. Nava-Cedeno
Clayton
Summary
I'm a professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. I possess effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Store Manager
TimeAfterTime/Pandora
09.2019 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
Key Holder / Assistant Store Manager
Pandora
05.2018 - 07.2019
- Delegated tasks and help develop and train others
- Helped associates with sales and achieve sales goals and Key Performance Indicators
- Operational Manager also Client Service Manager
Designer / Key Holder
Alex & Ani
07.2017 - 07.2018
- Helped provide the upmost best customer service
- Train and develop others in showing them how the store operates
Supervisor
Aryzta Bakery
02.2015 - 02.2016
- Had to delegate tasks to workers
- Helped others maintain precise cutting
- Helped maintain safety streak intact and maintain productivity
Education
Associates - Science of Justice Studies
Cumberland County College
Vineland, NJ05.2017
High School Diploma -
Bridgeton High School
Bridgeton, NJ06.2014
Skills
- Critical Thinking
- Multitasking and Organization
- Friendly and Positive
- Customer Relations
- Deposit and Withdrawal Management
- Money Handling
- Leadership Skills
- Professionalism and Courtesy
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
TimeAfterTime/Pandora
09.2019 - 06.2024
Key Holder / Assistant Store Manager
Pandora
05.2018 - 07.2019
Designer / Key Holder
Alex & Ani
07.2017 - 07.2018
Supervisor
Aryzta Bakery
02.2015 - 02.2016
High School Diploma -
Bridgeton High School
Associates - Science of Justice Studies
Cumberland County College
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