Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Josue Enciso

Hollywood,FL

Summary

  • Seasoned Consulting Manager offering proven track record in leading successful project teams, managing operational processes, and driving business growth. Strengths include strategic planning, client relationship management, and team leadership. Impact evident through consistent achievement of business objectives and increased efficiency in past roles. Entrusted with completing applications under the government CTPAT website and working closely with management to reach deadlines in a timely manner. Managed many company relationships and maintained stellar client satisfaction, worked on over 200+ government profiles and documents for high profile freight forwarders and shipping companies as well as private business .
  • Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.
  • Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.

Overview

6
6
years of professional experience

Work History

Consulting Sales Agent

Safe Comm Global
Miami, FL
08.2024 - Current
  • Negotiated deals and handled complaints or objections.
  • Recognized security risks to properly handle situations.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Produced sales documents, finalized deals and filed records.
  • Ensured compliance with company policies and procedures at all times.

Consulting Manager

GBLTSSC Corp.
Miami, Florida
10.2019 - 08.2024
  • I have obtained and worked on over 200+ government profiles and documents for high profile freight forwarders and shipping companies as well as private businesses
  • Managed many company relationships and maintained stellar client satisfaction
  • I was also entrusted with completing applications under the government CTPAT website and working closely with client management team to reach deadlines in a timely manner.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Analyzed business performance data and forecasted business results for upper management.
  • Implemented quality control measures to uphold company standards.
  • Identified potential risks associated with each project and developed mitigation strategies accordingly.
  • Provided consulting services to clients in the areas of operations, finance, marketing, and strategy development.

Server

La Bamba Spanish and Mexican restaurant
Plantation, Florida
02.2022 - 08.2022
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Assisted in training new servers.

Host Coordinator

Agave Bandido
Miramar, FL
07.2021 - 02.2022
  • Worked with over 50,000 customers as the first face of the company in addition to receiving hundreds of daily inbound phone calls for the restaurant regarding takeout, reservations, event coordinating, and most importantly, customer satisfaction
  • Worked closely with the restaurants satisfaction coordinator regarding restaurant protocol, training and food handling.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Sales Specialist

Steps New York
Miramar, Florida
08.2019 - 10.2019
  • Given responsibility of being team lead on the busiest days and closing the store after daily inventory, balancing the register, always helping management with end of day protocol.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Education

High school diploma -

Everglades High School
01.2019

Associate of Arts - Sales And Marketing

Broward College
Fort Lauderdale, FL

Skills

  • Spanish fluency
  • Client relationships
  • Data analytics
  • Account management
  • Staff development
  • Performance evaluation
  • Reporting and documenting
  • Quality control
  • Cross-selling products and services
  • Sales analytics
  • Sales operation

References

References available upon request.

Timeline

Consulting Sales Agent

Safe Comm Global
08.2024 - Current

Server

La Bamba Spanish and Mexican restaurant
02.2022 - 08.2022

Host Coordinator

Agave Bandido
07.2021 - 02.2022

Consulting Manager

GBLTSSC Corp.
10.2019 - 08.2024

Sales Specialist

Steps New York
08.2019 - 10.2019

High school diploma -

Everglades High School

Associate of Arts - Sales And Marketing

Broward College

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Josue Enciso