Heron Pouncy
Greensburg,PA
Summary
Dedicated professional with extensive experience in delivery and custodial services. Proven track record in optimizing route planning and ensuring safety compliance, resulting in enhanced customer satisfaction and smooth operational processes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Driver
Carvana
New Stanton, Pennsylvania
02.2025 - 03.2026
- Delivered vehicles promptly and safely to customers.
- Coordinated with logistics teams to enhance route planning for timely and efficient deliveries.
- Maintained accurate delivery logs and documentation to ensure compliance and accountability.
- Inspected vehicles for damage before delivery to guarantee safety and customer satisfaction.
Custodian Supervisor
ABM Industries Inc.
Derry, US
01.2024 - 02.2025
- Supervised daily cleaning operations across multiple facilities, maintaining high standards of cleanliness.
- Trained and mentored custodial staff on best practices.
- Managed inventory of cleaning supplies and equipment, supporting efficient operational workflows.
- Oversaw cleaning supplies and equipment inventory management, ensuring availability for daily operations.
Delivery Driver
Amazon DSP
Coraopolis, US
08.2022 - 01.2024
- Delivered vehicles to customers, prioritizing timely and safe transport.
- Communicated delivery schedules to customers, ensuring understanding and satisfaction.
- Adhered strictly to all safety regulations during vehicle transport.
- Conducted vehicle inspections before and after deliveries.
- Managed delivery paperwork and documentation, maintaining accuracy to streamline processes.
Custodial Service Worker
Aramark Seton Hill
Greensburg, US
11.2020 - 07.2022
- Monitored and enforced health regulations and sanitation practices to ensure a safe environment.
- Executed regular sweeping, dusting, and mopping to maintain a hygienic work area.
- Prepared and served food following safety and sanitation guidelines.
- Managed inventory levels to ensure adequate stock for daily operations.
- Assisted customers with inquiries and provided excellent service at all times.
Delivery Driver/Warehouse
Doing It Better Transport
Chester Springs, US
03.2018 - 06.2020
- Delivered packages efficiently to various locations within designated timeframes.
- Operated delivery vehicles while adhering to safety regulations and traffic laws.
- Maintained safe driving practices by adhering to road regulations, ensuring timely deliveries.
- Provided exceptional customer service, strengthening company loyalty and enhancing customer satisfaction.
- Communicated with dispatchers regarding route changes and delivery updates.
Custodial Shift Supervisor
Clean Tech Services
Philadelphia, US
08.2006 - 02.2016
- Managed cleaning schedules and assigned tasks to enhance team effectiveness and service quality.
- Supervised custodial staff during shifts to ensure cleanliness and operational efficiency.
- Conducted inspections of facilities to ensure adherence to cleanliness and safety standards.
Education
High School Diploma -
Olney High School
Philadelphia, PA01-1992
Skills
- Delivery coordination
- Route optimization
- Safety compliance
- Vehicle inspection
- Log documentation
- Fleet management
- Time management
- Customer interaction
- Customer service
Certification
- DOT Medical Card
- Driver's License
Personal Information
Authorized To Work: US
Timeline
Delivery Driver
Carvana
02.2025 - 03.2026
Custodian Supervisor
ABM Industries Inc.
01.2024 - 02.2025
Delivery Driver
Amazon DSP
08.2022 - 01.2024
Custodial Service Worker
Aramark Seton Hill
11.2020 - 07.2022
Delivery Driver/Warehouse
Doing It Better Transport
03.2018 - 06.2020
Custodial Shift Supervisor
Clean Tech Services
08.2006 - 02.2016
High School Diploma -
Olney High School