Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Edith Herrera

Sales
San Diego,CA

Summary

Customer service and sales professional with over ten years of combined experience across various industries including high growth Fin-Tech operations and SaaS sales. I am passionate about building and maintaining relationships with clients and colleagues.

Overview

8
8
years of professional experience

Work History

Sales Development Representative

Inspectiv
San Francisco, CA
04.2022 - Current
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Created onboarding training manual for SDR's and Inspectiv's Responsible Disclosure program.

Closing Expert for Ally Partnerships

Better.com
San Francisco, CA
02.2021 - 04.2022
  • Resolving client questions and inquiries through inbound and outbound calls, email and text communications.
  • Working cross-functionally with various departments (underwriting, insurance, customer support, title agents/attorneys, IT, Processing, Sales) to resolve client questions and issues.
  • Managed closing files by effectively organizing, multitasking and prioritizing based on level of importance and closing dates.

Front Desk Agent

Fairmont San Francisco
San Francisco, CA
09.2017 - 08.2021
  • Welcomed guests and engaged in friendly conversations while conducting check-in process.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Coordinated with internal departments to handle wide range of guest requests.
  • Generated new revenue for the hotel through room and suite upgrades.

Retail Sales Consultant

AT&T
San Bruno, CA
10.2015 - 11.2017
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Deliver excellent customer service while being courteous and knowledgeable of the full suite of AT&T products and services.
  • Regularly led area in top accessory and insurance sales 120%+ in 2016.

Education

High School Diploma -

Eastlake High School
Chula Vista, CA
06.2010

Skills

  • Growth mindset
  • SaaS Sales and Customer Service
  • Teamwork and Collaboration
  • Relationship Selling
  • Team player and a culture driver
  • Multitasking and Organization

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Sales Development Representative

Inspectiv
04.2022 - Current

Closing Expert for Ally Partnerships

Better.com
02.2021 - 04.2022

Front Desk Agent

Fairmont San Francisco
09.2017 - 08.2021

Retail Sales Consultant

AT&T
10.2015 - 11.2017

High School Diploma -

Eastlake High School

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