Summary
Overview
Work History
Education
Skills
Timeline
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Herrick Banegas

Phoenix,AZ

Summary

Customer Service Specialist skilled in prioritizing and multitasking in fast-paced environments. Delivered effective support and solutions through strong communication and problem-solving abilities. Committed to continuous learning and teamwork to achieve optimal outcomes.

Overview

3
3
years of post-secondary education
4
4
years of professional experience

Work History

Customer Service Representative

Cashtime loan centers
Phoenix, AZ
09.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered customer questions about accounts, balances, and payment options.
  • Resolved service issues with calm, professional communication.
  • Greeted customers and explained loan center services and policies.
  • Processed loan applications and reviewed customer information for completeness.
  • Handled cash payments and balanced daily cashier transactions.

Loan Officer

Cash Time Loan Centers
Phoenix, AZ
09.2022 - Current

Education

Associate's degree - Criminal Justice

Paradise Valley Community College
Phoenix, AZ
05.2021 - 05.2024

Skills

  • Loan processing
  • Customer Service Experience
  • Sales
  • Documentation Skills
  • Organizational skills
  • Conflict resolution
  • Communication skills

Timeline

Customer Service Representative

Cashtime loan centers
09.2022 - Current

Loan Officer

Cash Time Loan Centers
09.2022 - Current

Associate's degree - Criminal Justice

Paradise Valley Community College
05.2021 - 05.2024
Herrick Banegas