Hertina Hawkins
Lake Balboa,CA
Summary
Detailed-oriented and dependable operations professional with experience in high-volume grocery environments and structural behavior health settings. Skilled in food handling, production standards, documentation, data tracking, and cross-functional collaboration. Have strong communication skills and proven ability to follow procedures, maintain compliance, and work efficiently in fast-paced environments. Committed to safety, quality, and team-based service excellence.
Professional grocery worker with strong focus on team collaboration and achieving results. Proven ability to handle diverse tasks including inventory management, customer service, and point-of-sale operations. Reliable, adaptable, and skilled in maintaining clean and organized workspace. Known for excellent communication and problem-solving abilities that contribute to productive work environment.
Overview
3
3
years of professional experience
Work History
Food Production and Grocery Associate
Amazon Fresh
Encino, CA
10.2023 - Current
- Supported daily food production and stocking operations in a high-volume retail environment processing 200,000+ units weekly. Specialized in inventory control and quality assurance processes to maintain accurate stock counts, product quality, and food safety compliance. (ICQA)
- Maintained food safety and sanitation standards by following established cleaning protocols and temperature control procedures.
- Assisted with product preparation, labeling, rotation (FIFO), and quality check to ensure freshness and compliance.
- Verified deliveries against purchase orders and supported accurate inventory intake and documentation.
- Collaborated with team members across departments to meet daily production and service goals.
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
Education
Bachelor of Science - Business Administration, Politic Science
University of Catholic Parahyangan
Indonesia01-2004
High School - undefined
St. Aloysius High School
Indonesia01-2000
Skills
- Food preparation and handling
- Product rotation (FIFO)
- Inventory management
- Food safety compliance
- Cleaning and sanitation protocols
- Teamwork and collaboration
- Quality assurance
- Temperature monitoring and lodging
- Dietary support services
- Documentation and record keeping
- Workplace safety
- Time management
Accomplishments
- Employee of the month of January 2025. Recognized for strong productivity, high accuracy, consistent performance in a fast-paced environment, and customer obsession.
Languages
English
Indonesian
Timeline
Food Production and Grocery Associate
Amazon Fresh
10.2023 - Current
High School - undefined
St. Aloysius High School
Bachelor of Science - Business Administration, Politic Science
University of Catholic Parahyangan