Herve Keutcha

• Generated leads with proactive prospecting strategies and established sales funnels.
• Negotiated terms of contracts with clients while maximizing profitability for company objectives.
• Solved routine issues and complex problems impacting sales, billing and service delivery to keep territory operations successful and profitable.
• Maintained a thorough understanding of industry trends, products, services, competitors, pricing structures, and regulations within the assigned territory.
• Developed customized presentations tailored to specific client requirements.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Spearheaded the sales strategy for cloud services, consistently exceeding quarterly targets by 25% through a deep understanding of cloud technologies and aligning solutions with client needs.
• Navigated complex technical landscapes to build and manage client relationships, ensuring seamless adoption of cloud solutions. Successfully collaborated with technical teams to address client requirements
• Led initiatives to customize cloud solutions for clients, resulting in a 30% increase in customer satisfaction. Effectively communicated the technical benefits of cloud services to non-technical stakeholders.
• Conducted detailed technical product demonstrations and presentations for clients, showcasing the value proposition of advanced cloud services. Contributed to a 15% increase in sales through targeted engagement.
• Applied technical acumen to identify and target prospects in specialized technical markets. Utilized in-depth knowledge of cloud solutions to address client pain points and provide tailored recommendations.
• Demonstrated adaptability by staying current with evolving cloud technologies. Successfully incorporated new features and updates into sales pitches, contributing to a dynamic and competitive sales approach.

• Acted as project leader and Agile mentor for 5 teams by coaching cross-functional team members (Dev, QA, BA)
• Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
• Utilized Agile Scrum practices to help the teams increase their velocity within the first 6 months of adoption by 40%
• Assessed 100% of the current organization and delivery environment, recommending optimal Agile practices, and increasing organizational delivery by over 30%
• Organized and improved agile practices and values which increased the productivity and overall teams’ satisfaction by an average of 12%
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

Achieved over $75,000 in sales every month
•Provided excellent customer services
•Increased gross profit by 38 % from 12/2013 to 06/2015
• Lead and presented all company product promotions

• Resolved problems, improved operations and provided exceptional service.