Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Hetal Patel

Hetal Patel

Jackson,New Jersey

Summary

Results-focused Cosmetologist-Hairstylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features. Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cosmetologist and Hairstylist

Just Your Style
01.2023 - 07.2023
  • Providing a range of hair services, including cutting, coloring, and styling, to meet clients' individual needs
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Consulting with clients to understand their preferences and delivering personalized beauty solutions
  • Keeping up-to-date with the latest trends in hair and beauty to offer modern and fashionable styles

Teller

Wells Fargo Bank
04.2013 - 07.2021
  • Managed risk exposure by promptly identifying suspicious activities or transactions and reporting them according to established protocols.
  • Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
  • Increased employee retention by providing ongoing coaching, feedback, and professional development opportunities for teller staff.
  • Ensured compliance with federal regulations and bank policies by conducting regular audits of teller transactions and cash drawers along with cash shipment coordination.
  • Enhanced the overall customer experience with personalized service tailored to individual needs and preferences.

Shift Manager

Burger King
11.2012 - 03.2013
  • Evaluate and train team members in all aspects of restaurant operations
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Responsible for keeping restaurant clean using sanitation and preventive maintenance program
  • Completed administrative duties and assigned checklists on the shift

Education

Licensed Cosmetologist-Hairstylist

The Salon Professional Academy
Howell, NJ
07.2023

Skills

  • Operations Management
  • Cross-Functional Teamwork
  • Staff Development
  • Attention to Detail
  • Customer Insights
  • Effective Multitasking

Certification

  • Classic Volume Extensions, Icy Lashes
  • Exxon Retail Excellence, Exxon Mobile Corp.

Languages

Gujarati
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cosmetologist and Hairstylist

Just Your Style
01.2023 - 07.2023

Teller

Wells Fargo Bank
04.2013 - 07.2021

Shift Manager

Burger King
11.2012 - 03.2013

Licensed Cosmetologist-Hairstylist

The Salon Professional Academy

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Hetal Patel