Hetal Patel
Levittown,PA
Overview
6
6
years of professional experience
Work History
Teller and Retail Banker
TD Bank
Fairless Hills, PA
01.2022 - Current
- Resolved client questions using problem-solving strategies alongside effective communication.
- Taught new hires effective techniques and procedures for customer service.
- Worked together to resolve complicated client challenges with cross-functional teams.
- Successfully handled high-stress situations, settling disagreements or conflicts while remaining professional under pressure.
- Answered inquiries from clients for information about the business, goods, and services.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Cashier
Redners Warehouse Market
Levittown, PA
04.2020 - 05.2022
- Checking customers out
- Assist customers with their needs and queries
- Helping in other departments when needed
- Assisted in training new cashiers, guiding procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Homegoods
Langhorne, PA
10.2019 - 01.2020
- Checking customers out
- Assist customers with their needs and queries
- Helping in other departments when needed
- Processed customer transactions efficiently using point-of-sale systems.
Education
Bachelor of Science - Accounting
Pennsylvania State University
Abington, PA12.2025
Skills
Proficient skills in Microsoft Word, and PowerPoint
Intermediate skills in Microsoft Excel
Strong interpersonal skills
Organizational skills
Leadership skills
Critical thinking
Adaptability
Bilingual
Problem-solving
Communication
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
HOBBIES
Listen to music, Go on adventures, Travel
Timeline
Teller and Retail Banker
TD Bank
01.2022 - Current
Cashier
Redners Warehouse Market
04.2020 - 05.2022
Cashier
Homegoods
10.2019 - 01.2020
Bachelor of Science - Accounting
Pennsylvania State University