Dedicated worker, professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Teller Retail Banker
Woodforest Retail Banker
Burlington, NC
06.2021 - 01.2022
Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
Complied with regulatory, legal and ethical requirements to protect bank assets.
Identified and reported suspicious patterns of activity to reduce money laundering.
Caregiver/Mental health nurse
Life At Home
Burlington, NC
11.2019 - 01.2021
Documented all patient information including service plans, treatment reports, and progress notes.
Administrated medication to patients according to their physician's instructions.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meal according to the individual service plan.
Member Relations Specialist/Lead Teller
Florida Central Credit Union
Saint Petersburg, FL
07.2015 - 03.2018
Managed multiple tellers and provided continued education on branch policies and procedures.
Responsible for the branch performance and ability to exceed production goals.
Actively recruited and oversaw training for all new branch employees.
Trained and coached employee's to foster a team unit and achieve high member service ratings
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
Preformed basic teller functions to include withdrawals, deposits, loan payments and transfers.