Hevenly Palmer
Bronx,NY
Summary
Reliable professional with hands-on experience caring for over 80 animals in veterinary and retail settings. Skilled in animal welfare, customer assistance, and maintaining clean, organized environments. Demonstrated ability to support children’s activities and assist with sales, ensuring customer satisfaction and efficient operations in fast-paced workplaces.
Overview
6
6
years of professional experience
Work History
Receptionist
American Dental Care
12.2023 - 05.2024
- Greet patients warmly and manage check-in/check-out
- Answer phones and schedule appointments efficiently
- Maintain accurate patient records
- Coordinate recall and follow-up appointments
- Support the clinical team with administrative tasks
Kennel Attendant
Central Veterinary Associates
05.2022 - 11.2023
- Walking and bathing the canines
- Feeding and providing fresh water and food for animals admitted in the hospital
- Changing cat litter as needed
- Keeping record of each animal bowel movement or any abnormal behaviors.
Sales Associate
Petco
06.2021 - 09.2021
- Cared for approximately 15 small animals. Provided fresh water, food and a safe comfortable habitat.
- Assisted customers with in store purchases and making sure they are satisfied.
Counselor
Hebrew Educational Society
04.2019 - 02.2020
- Assist children with homework
- Engage children in activities such as basketball, swimming, arts and craft & karate
Sales Associate
Target
10.2018 - 01.2019
- Contributed to sales by recommending specific items and products to customers
- Managed inventory and stock shelves
- Maintained a clean and tidy work environment
Sales Associate, Petland Discount
Petland
06.2018 - 09.2018
- Cared for approximately 80 small animals, avian and reptiles
- Provided fresh water, food and organized a comfortable habitat
- Assisted customers in the in store process, including ringing up sales, bagging items, collecting payment and giving appropriate change
Education
High school diploma - undefined
Brooklyn Democracy Academy
Brooklyn, NY06.2018
Skills
- Dog training
- Animal Behavior Observation
- Front Desk
- Veterinary assistant experience
- Animal handling
- Photography
- Managing patient records
- Microsoft Word
- Pet Grooming
- Computer skills
- Cleaning
- Communication skills
- Customer service
- Greeting customers
- Kennel Experience
- PowerPoint
- English
- Time management
- Inventory Management
- Group Therapy
- Case Management
- Writing skills
- Client interaction via phone calls
- Medical scheduling
- Pet sitting
- Microsoft Access
- Cash register
- Animal care
- Pet care
- Retail sales
- Cognitive Behavioral Therapy
- Veterinary Experience
- Microsoft Excel
- Dog walking
- Sports Coaching
- Administrative experience
- Phone inquiries
- Patient interaction
Languages
English
Additional Information
- Authorized to work in the US for any employer
- Volunteered at the Bayridge Animal Clinic in 2019.
Timeline
Receptionist
American Dental Care
12.2023 - 05.2024
Kennel Attendant
Central Veterinary Associates
05.2022 - 11.2023
Sales Associate
Petco
06.2021 - 09.2021
Counselor
Hebrew Educational Society
04.2019 - 02.2020
Sales Associate
Target
10.2018 - 01.2019
Sales Associate, Petland Discount
Petland
06.2018 - 09.2018
High school diploma - undefined
Brooklyn Democracy Academy