Marissa Evans
Fort Gratiot Township,MI
Summary
Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills. Attentive Veterinary Assistant passionate about promoting animal health and extending lives of pets. Dedicated and focused professional with two to three years of experience assisting veterinarians in examining animals to determine nature of illnesses or injuries. Comfortable restraining and holding animals for extended periods of time. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Receptionist
Krause Veterinary Clinic
Armada, Michigan
08.2024 - Current
- Coordinated all aspects of incoming mail distribution, courier services, and document photocopying.
- Executed data entry tasks with precision across various computer systems.
- Scheduled appointments for clients, customers, and other visitors seamlessly.
- Delivered outstanding customer service while interacting with diverse clientele.
- Maintained organized reception area to enhance visitor experience.
- Managed incoming calls through a multi-line system, ensuring proper message delivery.
- Handled customer payments accurately using cash registers or point-of-sale equipment.
- Welcomed visitors upon arrival, determining nature of visits for appropriate assistance.
Dietary Aide
Lakeshore Woods
Fort Gratiot, MI
06.2022 - 08.2024
- Ensured food preparation complied with established health standards.
- Monitored product expiration dates, disposing of spoiled items promptly.
- Checked hot food temperatures before serving to patients and residents.
- Prepared trays for patients upon request, accommodating special dietary needs.
- Maintained a safe working environment by following all safety protocols.
- Cleaned and sanitized kitchen and dining areas to promote hygiene.
- Engaged residents to foster positive dining experiences throughout meal service.
- Rotated inventory regularly to minimize waste and ensure product freshness.
Dog Trainer
PetSmart
Fort Gratiot Township
06.2022 - 08.2024
- Created individualized training plans tailored to each dog's specific needs and abilities.
- Assisted owners in correcting problem behaviors including barking, chewing, and aggression.
- Conducted group classes to enhance socialization skills for puppies and adult dogs.
- Evaluated training progress by observing dog-owner interactions during lessons.
- Provided guidance to maintain consistent rules at home for effective behavior modification.
- Utilized positive reinforcement techniques to foster trust between handler and pet.
- Educated clients on canine behavior and positive reinforcement methodologies.
- Developed strong relationships with clients while bonding with animals through regular engagement.
Receptionist
CSL Plasma
Fort Gratiot Township
05.2021 - 06.2022
- Greeted and assisted visitors with professionalism and courtesy.
- Managed incoming calls, took messages, and redirected to appropriate personnel.
- Maintained organized reception area by arranging materials and tidying furniture.
- Performed accurate data entry across various computer systems.
- Monitored office supplies inventory, anticipated needs, placed orders, and verified receipt.
- Coordinated distribution of incoming mail, courier services, faxes, and photocopying requests.
- Provided administrative support through typing, filing, scanning, and copying documents as needed.
- Responded to internal inquiries regarding office operations and equipment maintenance.
Animal Care Coordinator
Humane Society of Macomb
Macomb County
10.2018 - 04.2021
- Achieved CPR certification with expertise in animal welfare and management.
- Delivered comprehensive care for animals, ensuring proper feeding, grooming, and exercise routines.
- Performed health checks to monitor and ensure animal well-being.
- Led volunteer orientations and trained individuals in safe handling techniques.
- Coordinated events to boost pet adoption rates and promote responsible ownership.
- Implemented strategies to reduce stress levels among sheltered animals.
- Collaborated with staff to develop engaging enrichment activities for animals.
- Administered medications and vaccines while adhering to strict health protocols.
Office Clerk/Receptionist
Hawthorne Appliance
Macomb
11.2016 - 09.2018
- Directed customer inquiries to appropriate departments after greeting visitors.
- Delivered administrative support through document preparation, filing, and scanning tasks.
- Managed daily processing of incoming and outgoing mail efficiently.
- Handled phone calls on a multi-line system, routing them to the correct staff members.
- Maintained organized office supply inventory to ensure operational readiness.
- Processed customer payments through cash and credit card transactions securely.
- Addressed customer complaints swiftly and effectively to enhance satisfaction.
- Reorganized filing systems to improve storage space and accessibility of records.
Child care Aid
Edustaff
Rochester Hills
01.2014 - 06.2016
- Facilitated social interactions among children, emphasizing conflict resolution methods.
- Coordinated diverse recreational activities such as games and arts.
- Ensured children's safety through constant observation during all events.
- Contributed to the upkeep of classrooms, toys, and supplies for optimal learning conditions.
- Encouraged physical activity by actively participating in playtime with children.
- Oversaw field trips, maintaining supervision and engagement with the group.
- Provided first aid support when needed and addressed parental inquiries promptly.
- Participated in staff meetings and trainings to further develop skills.
Cashier
Einstein Bagel Company
Troy
02.2014 - 01.2015
- Facilitated exceptional customer service by greeting patrons and accurately processing orders.
- Monitored coffee supplies to maintain freshness and availability at all times.
- Upheld cleanliness of coffee bar and lobby, ensuring a welcoming environment post-rush.
- Managed stock levels in two coolers, guaranteeing product availability for customers.
- Executed cash register operations with precision, handling multiple payment methods.
- Verified cash drawer accuracy at the beginning of each shift to ensure smooth transactions.
- Processed customer transactions including receipts, refunds, and change with efficiency.
- Enhanced visual merchandising by organizing promotional displays and arranging merchandise.
Education
Certificate in Dog Training -
Animal Behavior College
01.2021
Associate's Degree in Criminal Justice- Forensic Technology -
ITT Technical Institute
01.2015
Associate of Applied Science - Veterinary Technology
Penn Foster College
Scottsdale, AZSkills
- Microsoft Office
- Prezi
- Animal Care
- Kennel Experience
- AutoCAD
- Pet Care
- Dog Handling
- Microsoft Outlook
- Veterinary Assistant
- Animal Restraint
- Animal Handling
- Front Desk
- Laundry
- Microsoft Access
- Data Entry
- Dog Training
Certification
- FEMA
- CPR Certification
Timeline
Receptionist
Krause Veterinary Clinic
08.2024 - Current
Dietary Aide
Lakeshore Woods
06.2022 - 08.2024
Dog Trainer
PetSmart
06.2022 - 08.2024
Receptionist
CSL Plasma
05.2021 - 06.2022
Animal Care Coordinator
Humane Society of Macomb
10.2018 - 04.2021
Office Clerk/Receptionist
Hawthorne Appliance
11.2016 - 09.2018
Cashier
Einstein Bagel Company
02.2014 - 01.2015
Child care Aid
Edustaff
01.2014 - 06.2016
Certificate in Dog Training -
Animal Behavior College
Associate's Degree in Criminal Justice- Forensic Technology -
ITT Technical Institute
Associate of Applied Science - Veterinary Technology
Penn Foster College
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