Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Heverly Beckford

Tampa,FL

Summary

Adept at elevating customer experiences, I leveraged my expertise in makeup application and cross-selling at Nordstrom and Burdines/Macy's to significantly enhance brand loyalty. My knack for color matching and building customer relationships resulted in notable sales increases, showcasing my blend of technical proficiency and interpersonal skills.

Overview

24
years of professional experience

Work History

Nordstrom

Cosmetic Beauty Advisor
06.2006 - 06.2009

Burdines/Macys

Sales Associate
11.1985 - 09.2006

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Recommended complementary purchases to customers, increasing revenue.

Education

Balaclava High
Balaclava Jamaica

Na

Skills

  • Cross-Selling Products
  • Makeup Application
  • Appointment Scheduling
  • Brand Awareness
  • Color Matching

Timeline

Cosmetic Beauty Advisor

Nordstrom
06.2006 - 06.2009

Sales Associate

Burdines/Macys
11.1985 - 09.2006

Balaclava High

Na

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Heverly Beckford