Heydi Massiel Garcia Jarquin
Marshville,NC
Summary
Dedicated, independent and motivated customer service professional seeking to provide attentive, highly professional service for a dynamic healthcare provider.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
Beckley, WV
08.2025 - 01.2026
- Utilized Walmart's online shopping systems to manage orders efficiently.
- Collaborated with team members to streamline fulfillment processes and improve service delivery.
- Conducted quality checks on selected items to ensure customer satisfaction standards were met.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Waiter/Waitress
El Paso Grill Mexican Restaurant
Pageland, SC
08.2024 - 01.2025
- Satisfying any/all needs of the guests – regularly double-checking back with guests throughout their experience.
- Answering questions – accurately and politely.
- Maintaining a clean & organized station – including pre-bussing & table maintenance.
- Collected payments from patrons, processed credit card transactions, handled cash and used Point of Sale system
- Provided efficient and effective communication with other staff.
Telemarketer seller
Media Solution Online
Marshville, NC
03.2021 - 05.2021
- Negotiate pricing and terms to close deals that meet customer needs and company goals
- Prepare and send proposals, quotes, and contracts to clients.
- Conduct product demonstrations and explain the benefits of the company’s solutions.
Telemarketer seller
Tigo Telecommunication
Jinotep, Other
01.2021 - 02.2021
- Conduct outbound calls to prospective customers.
- Maintain accurate and up-to-date records of customer interactions, ensuring proper documentation and follow-up actions.
- Collaborate with the team to provide qualified leads and relevant information for an effective follow-up.
Education
High School Diploma -
Colegio Cristo Rey
Nicaragua11-2016
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
Professional Profile
Languages: Spanish
Native or Bilingual
English
Professional Working
Timeline
Online Personal Shopper
Walmart
08.2025 - 01.2026
Waiter/Waitress
El Paso Grill Mexican Restaurant
08.2024 - 01.2025
Telemarketer seller
Media Solution Online
03.2021 - 05.2021
Telemarketer seller
Tigo Telecommunication
01.2021 - 02.2021
High School Diploma -
Colegio Cristo Rey