Heydi Westbrook
Indian Land ,SC
Summary
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
10
10
years of professional experience
Work History
Client Relations
Independent Contract
Pineville, 28134
06.2015 - Current
- Provided training sessions for new staff members on client relations procedures and policies.
- Ensured compliance with all relevant regulations pertaining to client relations.
- Ensured compliance of all policies related to client relations management practices.
- Ensured compliance with all relevant laws, regulations, and standards related to client relations.
- Drove revenue by cultivating successful client relations.
- Worked closely with senior management team members regarding client relations initiatives.
- Managed daily operations including staff management and client relations.
- Managed client relations by providing prompt response to inquiries, resolving conflicts, and escalating issues as needed.
- Managed external vendors providing services related to client relations initiatives.
Education
Some College (No Degree) -
Central Piedmont Community College
Charlotte, NCSkills
- Superior client relations
- Strong client relations skills
- Corporate relationships
- Team building and relationships
- Public relations research
- Relationship building
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Client Relations
Independent Contract
06.2015 - Current
Some College (No Degree) -
Central Piedmont Community College
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