Kay Gunatilaka
Riverview
Summary
Experienced Asset Protection Manager with a proven background in implementing security strategies that minimize loss and strengthen safety in retail environments. Proficient in investigations, data analysis, and developing risk management plans, with a consistent record of protecting company assets and ensuring compliance with organizational policies and procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Asset Protection & Safety Manager
Lowe's
01.2024 - Current
- Reduced injuries among personnel with development and implementation of robust safety programs and policies.
- Implemented comprehensive asset protection policies and procedures to mitigate loss and theft.
- Oversaw multiple stores and built excellent relationships with leadership teams to identify solutions and rectify broken process.
- Investigated internal issues while working closely with Higher Management, Human Resources, and Legal.
- Built and maintained effective relationships with law enforcement partners to facilitate the apprehension, arrest and prosecution of individuals involved in shoplifting and Organized Retail Crime.
- Handled a variety of challenging assignments, including mentoring new Asset Protection team members, leading inventory processes for 12 stores, and providing coverage across multiple locations when needed.
Command Center Operator
Citi Bank (Citi Security & Investigations)
03.2023 - 12.2023
- Coordinated and analyzed large amounts of communication related to security of all North American Citibank branches
- Collaborated with local teams to provide value-added analysis of potential security threats
- Facilitated communication between multiple teams in order to coordinate efforts effectively
Park Ranger
New York State Park Police
05.2017 - 08.2018
- Insured patron safety and the prevention of unlawful activities, through patrol
- Maintained order and enforced park regulations
- Assisted with search and rescue operations
Education
Bachelor of Science (B.S.) - Criminal Justice
John Jay College of Criminal Justice (CUNY)
Master of Arts (M.A.) - Criminal Justice Theory & Practice
John Jay College of Criminal Justice (CUNY)
Skills
- Leadership
- Critical Thinking
- Adaptability
- Time Management
- Conflict Resolution
- Security Systems Management
- Inventory Control
- Investigation Techniques
Accomplishments
- Internal Investigator of the Year - 2024
- Region 27 Asset Protection & Safety Manager of Q2 2025
Certification
- CPR & AED
- Wicklander-Zulawski Investigative Interviewing Techniques
Timeline
Asset Protection & Safety Manager
Lowe's
01.2024 - Current
Command Center Operator
Citi Bank (Citi Security & Investigations)
03.2023 - 12.2023
Park Ranger
New York State Park Police
05.2017 - 08.2018
Master of Arts (M.A.) - Criminal Justice Theory & Practice
John Jay College of Criminal Justice (CUNY)
Bachelor of Science (B.S.) - Criminal Justice
John Jay College of Criminal Justice (CUNY)
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