HIADIA RAMSEY
Blythewood,South Carolina
Summary
Exceptional leader, strategic planner, project manager, and team motivator offering successful executive-level administrative and program management experience. First-rate personal, political, analytical, communications and government-relations skills. Outstanding ability to manage multiple large-scale projects, tasks and priorities effectively in a global environment. Superior communicator who readily distills the most complex of materials into easily-understood, compelling reports and presentations. Core competencies include
Developed essential skills in collaborative engineering environment, with focus on problem-solving and project management. Demonstrated ability to work within multidisciplinary teams and deliver comprehensive structural analyses. Seeking to transition into new field where analytical and project management skills can drive meaningful contributions.
Overview
27
27
years of professional experience
Work History
Project Management
United States Air Force
- Managed project team, defined scope, developed and managed project plans and budgets
- Directed activities, project objectives, risk management, change control processes, project communications
- Identified and scheduled project deliverables, milestones, and required tasks to meet project objectives
- Coordinated activities of project personnel to ensure project progressed on schedule and within budget
- Demonstrated exceptional process orientation, project management techniques, methodologies and best practices
Aviation Resource Management Manager
United States Air Force
- Established policy, initiatives, plans, schedules and supervised activities for 5-member SARM team
- Extracted, collected, compiled Aviation Resource Management System (ARMS) data reports for agency leadership
- Liaison for SARM, flight medicine and Host Aviation Resource Management System (HARM) for 108-assigned aircrew
- Managed and implemented all Regional directives regarding aircrew ground and continuation training programs
- Audited flight pay budget for 1250 aircrew, ensured 100% accuracy—$4.4M distributed annually
Process Improvement Coordinator
United States Air Force
- Drove continuous process improvement by working with mentors to identify and eliminate waste within the organization applying Lean Six Sigma principles and methodology; designed new processes/process mapping, and facilitated/led process
- Convened ad hoc groups to identify emerging issues or problems or verify mutual areas of concern, and develop and recommend solutions or innovative ideas to increase/improve effectiveness
Manager, Aircrew Training
United States Air Force
- Created and audited reports from ARMS and Oracle Discoverer Browser
- Aided aircrew training program for MQ-1B, MQ-9, and RQ-170 Remotely Piloted Aircraft (PRA) via ARMS/Oracle database
E-7 - Senior Manager/Supervisor
United States Air Force
07.1999 - Current
- Served in multiple positions of increased responsibility and complexity at various worldwide locations, demonstrating exceptional leadership, knowledge, skills, and proven abilities in the following areas:
- Superintendent, Aviation Resource Management (SARM) Curriculum Development
- Expertly lead a team of 3-personnel in 5-functional areas with direct responsibility for forecasting and scheduling for a wide range of training areas with Army and Air Force agencies aiding 10 courses annually
- Oversee 2-bases and 2-units, supervising and evaluating training programs, jump management procedures, policies, and current operations for 8-work centers
- Conduct instruction system design, ensuring courseware and instructors comply with CCAF accreditation requirements
- Direct actions to support jump management policies and agenda for Management Internal Control Toolset (MICT) and Aviation Resource Management System, and with Joint Airborne and Air Transportability
- Curriculum Development
- Oversee preparation of draft course planning documents such as training plans, training development management plans, course control documents such as course charts and course training standards for review and finalization
- Manage the development of training programs
- Develop and monitor tracking system to ensure all training materials, measurement device and lesson plans are finalized, printed, and available prior to class need date
- Review final plans of instruction and submit for approval by established suspense dates
- Master Instructor
- Subject matter expert in lesson planning, instructional strategies, teaching, communication and presenting classroom instruction
- Develop and/or revise technically accurate course curricula, lesson plans, training and visual aids, and course materials
- Formulate effective instructional material methodologies—order of presentation, level of interaction, feedback and remediation
- Employ polished platform teaching skills, demonstration-performance, lecture, guided discussion and other teaching methods
- Administer performance and written tests to gauge student's hands-on knowledge and understanding
- Business Management & Analysis
- Apply analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations to make improvements and detect deficiencies
- Execute internal management support services in the areas of program cost monitoring, annual fiscal planning, and development of annual work-plans, for the procedural and relationship aspects of organizations
- Provide sound leadership and technical oversight for work center programs associated with business processes, resource requirements and management, organizational analysis, metrics and training to accomplish objectives
- Security Clearance: Active DoD Top Secret/SCI Security Clearance
- Computer Skills: Microsoft Word, Excel, PowerPoint, and Outlook
Education
Project Management Professional -
Community College of the Air Force
Maxwell, AL01.2016
A.A.S. - Instructor-in-Technology
Community College of the Air Force
Maxwell, AL01.2014
Master Health Care Administration - undefined
Ashford University
San Diego, CA01.2013
Bachelor of Arts - Health Care Administration
Ashford University
San Diego, CA01.2011
Certification - Medical Coding And Billing
DeVry University
Naperville, IL12.2025
Skills
- Strategic Vision, Planning & Execution
- Performance-Based Management
- Global Program & Project Management
- Team Building, Coaching & Leadership
- Aviation Resource Management (ARM)
- Training & Workforce Development
- Organizational & Process Improvement
- Master Training Instructor
- Continuous Process Improvement
- Safety Program Administration
- Effective project management
Accomplishments
- Led 3-ARM staff in executing 49K training hours; managed $807M airlift costs—key to 2017 Regional HARM of the Year
- Executed $25M flight plan; managed 2-airlift contracts, enabled 9-combined course/no training deficits; saved $1M/fuel costs
- Certified/managed 4-interns/515-hours; qualified instructor increased by 50%—awarded AF ARM Instructor of the Year, 2017
- Created interactive Career Development Course training video; mentored 1.6K exhibiting Blackboard directions—saved AF $4.9M in travel costs
- Provided exceptional oversight and collaboration with community managers enabling the assembly of high-performance teams, ensuring all personnel acquired the skills necessary to be members of a global-ready force
- Won Regional and Local 2015 Superior Duty Performer of the Year
- Selected as Wing 2010 Aviation Resource Management Manager of the Year
- Single-handedly finalized end-of-year training period; 25K+ key training events completed with no waivers.
- Flight management guru; completed 100% of training requirements and 9,968 flight hours, 213% of allocated—new record
- Showcased initiative; reconciled missing Grand Forks AFB 791s; recovered $5.1M in Air Force funds
AWARDS
Received numerous awards for outstanding military, humanitarian, and community service
Timeline
E-7 - Senior Manager/Supervisor
United States Air Force
07.1999 - Current
Project Management
United States Air Force
Aviation Resource Management Manager
United States Air Force
Process Improvement Coordinator
United States Air Force
Manager, Aircrew Training
United States Air Force
A.A.S. - Instructor-in-Technology
Community College of the Air Force
Master Health Care Administration - undefined
Ashford University
Bachelor of Arts - Health Care Administration
Ashford University
Project Management Professional -
Community College of the Air Force
Certification - Medical Coding And Billing
DeVry University