Hiba BouMjahed
Choueifat
Summary
Dynamic administrative professional with extensive experience in school administration, parent and student relations, and student registration support within several school branches of Newton International School. Proven expertise in managing confidential student documentation, coordinating effectively with parents and various departments, and facilitating smooth daily operations. Exceptional communication and organizational skills honed through diverse roles in educational administration and the banking sector. Actively pursuing opportunities in administrative, admissions, registrar support, or student affairs within a reputable educational institution.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Senior Collection Agent
Newton International School, Qatar
Qatar
08.2022 - 06.2026
- Facilitated communication with parents to address student account administrative needs and ensure timely payment follow-ups.
- Streamlined student registration and admissions by ensuring accurate collection and verification of essential documentation.
- Validated passports, identification, vaccination records, and academic documents.
- Administered organization and confidentiality of student records and files.
- Facilitated collaboration between academic and finance departments to optimize administrative operations.
- Coordinated and organized meetings and appointments to enhance communication between parents and school staff.
- Executed front-office duties and administrative responsibilities during peak periods.
- Implemented compliance measures to uphold school procedures and documentation standards.
Credit Information Officer
Bank of Beirut and Arab Countries (BBAC), Beirut, Lebanon
Beirut, Lebanon
03.2011 - 06.2015
- Analyzed customer applications and financial documents, maintaining high standards of precision and thoroughness.
- Organized and updated confidential records, ensuring accuracy and compliance with data protection standards.
- Coordinated communication with customers and internal teams to ensure timely documentation and approval compliance.
- Enhanced communication strategies and administrative functions to streamline operations.
Interviewer / Customer Service Representative
Ipsos Stat, Lebanon
Lebanon
11.2007 - 09.2009
- Conducted surveys and customer interviews professionally.
- Facilitated customer communication and streamlined data collection processes.
- Supported market research and reporting activities.
Education
Bachelor of Science - Communication Engineering
Lebanese International University (LIU)
Beirut, Lebanon2010
Skills
- Admissions & Registration Support
- Parent Relations & Communication
- Student Records Management
- Scheduling & Reporting
- Documentation Verification
- Data Entry & Filing
- Microsoft Office (Word, Excel, Outlook)
- Confidential Records Handling
- Coordination Between Departments
- Repayment plan structuring and negotiations
- Billing procedures
- Collections regulatory guidelines
- Outbound calling
- Documentation and reporting
- Verbal and written communication
- Time management
Languages
Arabic (Native)
English (Fluent)
Timeline
Senior Collection Agent
Newton International School, Qatar
08.2022 - 06.2026
Credit Information Officer
Bank of Beirut and Arab Countries (BBAC), Beirut, Lebanon
03.2011 - 06.2015
Interviewer / Customer Service Representative
Ipsos Stat, Lebanon
11.2007 - 09.2009
Bachelor of Science - Communication Engineering
Lebanese International University (LIU)