Summary
Overview
Work History
Education
Skills
Languages
Timeline
Teacher
Hiba Idris Omer

Hiba Idris Omer

San Jose,CA

Summary

I am a motivated and adaptable professional with a proven ability to contribute meaningfully to any organization. My enthusiasm for learning and development, coupled with my reliability, ensures I can bring valuable skills and insights to the table. With strong interpersonal abilities, I excel both independently and as part of a team. I am confident that, given the opportunity, I would prove to be a valuable asset to any employer.

Overview

8
8
years of professional experience

Work History

Teacher

Habesha Learning
02.2024 - 08.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Executive Secretary and Athletes Relation

Move Comprehensive Sports Medicine
03.2021 - 03.2023
  • Scheduled Board meetings, assisting with meeting materials, resources, and agendas.
  • Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Welcomed arriving visitors and directed them to appropriate meeting rooms.
  • Collaborated with admin teams, human resources, and finance departments on special projects.
  • Responded to more than 30 emails and other correspondence, facilitating positive communication for enhanced business processes.
  • Enhanced executive productivity by efficiently managing schedules and appointments.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Represented the CEO at a grand opening of new sports medicine as well as a Football Medicine Conference.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Promoted to be the CEO's assistant

Clinical Coordinator

CPO-Prosthetics and Orthotics Center
05.2019 - 03.2021
  • Clinical Coordinator.
  • Tracking patients day to day in tracking sheet.
  • Following up on patients' prosthetics and orthotics devices.
  • Handling Patient issues and Receptionist Responsibilities in absence.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

Administrative Assistant

The Modifier
02.2019 - 05.2019
  • Part- Time Job
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.


Sports Center Coordinator

Physio Trio Clinic
08.2017 - 02.2019
  • Extensive Customer Service experience
  • Arranging Rehab ,X-Ray ,MRI appointments for professional /elite athletes. Along with writing emails to football clubs.
  • Arranging internal and external meetings.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Coached employees through day-to-day work and complex problems.
  • Arranging Surgery Appointments for Elite /Professional Players and Patients.
  • Patient Affairs-Handling Client issues.
  • Accountant-Writing Purchase orders and Employee payment issues.
  • Purchase Manager-Contacting Suppliers and Weekly Purchasing Clinical Store.
  • Coordinated with external vendors to secure necessary resources for events, ensuring timely delivery and cost-effective solutions.

Supervisor of AirHostes

Al-Harthi Tailor Company
05.2017 - 07.2017
  • Developed and implemented customer service policies to enhance satisfaction.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Cashier

Kitchen 7
02.2017 - 04.2017

Cashier at Lapalma Compound.

  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.

Receptionist+Clinical Coordinator+OR Coordinator

HBR Clinics
03.2016 - 01.2017
  • Coordinated, monitored, assigned and documented patient and clinical care activities.
  • Communicated with patients with compassion while keeping medical information private.
  • Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Associate of Science - Business Administration And Management

West Valley College
Saratoga, CA
05.2025

Associate of Science - Certified Clinical Medical Assistant

Stepful
3400 Cottage Way, Sacramento, CA 95825
09.2024

GCSEs - High School Diploma

Jawahir Al-Riyadh International School
Riyadh
06.2015

Skills

  • Extensive Experience in Customer Service field
  • Persuasion and negotiation with customers
  • Schedule management
  • Office management
  • CRM Systems knowledge
  • Professional correspondence
  • Proper phone etiquette
  • Event planning and Coordination
  • Document transcription
  • Incoming and outgoing mail management

Languages

English
Full Professional
Arabic
Full Professional
Amharic
Professional Working

Timeline

Teacher

Habesha Learning
02.2024 - 08.2024

Executive Secretary and Athletes Relation

Move Comprehensive Sports Medicine
03.2021 - 03.2023

Clinical Coordinator

CPO-Prosthetics and Orthotics Center
05.2019 - 03.2021

Administrative Assistant

The Modifier
02.2019 - 05.2019

Sports Center Coordinator

Physio Trio Clinic
08.2017 - 02.2019

Supervisor of AirHostes

Al-Harthi Tailor Company
05.2017 - 07.2017

Cashier

Kitchen 7
02.2017 - 04.2017

Receptionist+Clinical Coordinator+OR Coordinator

HBR Clinics
03.2016 - 01.2017

Associate of Science - Business Administration And Management

West Valley College

Associate of Science - Certified Clinical Medical Assistant

Stepful

GCSEs - High School Diploma

Jawahir Al-Riyadh International School
Hiba Idris Omer