HIBA ODEH
STATEN ISLAND
Summary
Detail-oriented and compassionate medical receptionist with 7+ years of experience supporting busy clinics and healthcare teams. Skilled in appointment scheduling, insurance verification, patient care, and EMR systems. Bilingual (English/Arabic) and committed to creating a welcoming and efficient front desk experience. Relocating to Dearborn, MI in August and seeking a full-time receptionist position in a medical or wellness-focused practice.
Overview
8
8
years of professional experience
Work History
PHYSICAL THERAPIST AIDE/ MEDICAL RECEPTIONIST
Optimum Health Physical Therapy
12.2024 - 04.2025
- Carried out prescribed treatment plans under supervision of licensed PT.
- Instructed patients in therapeutic exercises and tracked progress.
- Applied modalities such as ultrasound, electrical stimulation, and heat/cold therapy.
- Documented sessions and coordinated with PT for care plan updates.
- Assisted physical therapists with patient treatment plans and therapeutic exercises.
- Maintained cleanliness and organization of treatment areas and equipment.
- Managed patient check-in and registration process, ensuring accurate data collection and compliance with healthcare regulations.
- Coordinated appointment scheduling for patients, optimizing physician availability and reducing wait times.
MEDICAL RECEPTIONIST/ NUTRITIONAL SPECIALIST
Brooklyn Integrative Healthcare
01.2019 - 08.2024
- Schedule and confirm appointments, boosting accuracy and operational efficiency.
- Address patient inquiries via phone, ensuring effective and clear communication.
- Analyzed patient dietary needs and restrictions, providing personalized nutritional counseling to enhance their quality of life and well-being.
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated insurance verification processes, ensuring accuracy and minimizing claim denials.
MEDICAL RECEPTIONIST
Quality First Urgent Care
01.2017 - 12.2018
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Maintained electronic health records system, ensuring timely updates and confidentiality of patient information.
- Assisted in insurance verification, enhancing reimbursement processes through thorough documentation and follow-up.
Education
CERTIFIED HIJAMA PRACTITIONER (WET CUPPING) - undefined
Hijama Nation Academy
01.2025
CERTIFIED PERSONAL TRAINER - undefined
NASM
10.2017
ASSOCIATE DEGREE IN NURSING - MEDICAL ASSISTING
Anthem Institute - Manhattan
New York, NY10.2012
HIGH SCHOOL DIPLOMA -
Kickapoo High School
Springfield, MO07.2010
Skills
- Appointment Scheduling
- Insurance Verification & Billing
- Patient Check-In/Check-Out
- Front Desk Operations
- Records Management
- HIPAA Compliance
- Patient Care Assistance
- Nutritional Counseling
- Therapeutic Stretching
- Bilingual: English & Arabic
Medical Office Administration:
Clinical & Patient Support:
- eClinicalWorks
- ChiroTouch
- Electronic Health Records (EHR/EMR)
- Microsoft Word & Excel
- Data Entry
- Time Management
- Team Collaboration
- Strong Communication
- Compassionate Patient Interaction
Software & Systems:
Professional Strengths:
LANGUAGES
English, Arabic.
Timeline
PHYSICAL THERAPIST AIDE/ MEDICAL RECEPTIONIST
Optimum Health Physical Therapy
12.2024 - 04.2025
MEDICAL RECEPTIONIST/ NUTRITIONAL SPECIALIST
Brooklyn Integrative Healthcare
01.2019 - 08.2024
MEDICAL RECEPTIONIST
Quality First Urgent Care
01.2017 - 12.2018
CERTIFIED HIJAMA PRACTITIONER (WET CUPPING) - undefined
Hijama Nation Academy
CERTIFIED PERSONAL TRAINER - undefined
NASM
ASSOCIATE DEGREE IN NURSING - MEDICAL ASSISTING
Anthem Institute - Manhattan
HIGH SCHOOL DIPLOMA -
Kickapoo High School