Hicham Cherradi
Joliet,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
IHOP LLC
04.2022 - 08.2023
General Manager
IHOP LLC
05.2021 - 04.2022
General Manager
IHOP LLC
06.2018 - 06.2020
General Manager
IHOP LLC
12.2015 - 05.2018
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- directed the daily operations of the restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team ...
Assistant Manager
IHOP LLC
10.2013 - 12.2015
- Assist in managing daily operations in compliance with company policies and procedures.
Server
IHOP Restaurants LLC
04.2011 - 10.2013
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Linguistics
DOUKKALI UNIVERSITY
EL JADIDA ,MOROCCOSkills
- leading and team mentoring
- ability to work in high pressure situations
- communication skills
- organizational skills
- Microsoft Access
Certification
Certificate of Accomplishment .
Back and front of the house trainer.
Smile leadership certificate.
Servesafe certificate.
Timeline
General Manager
IHOP LLC
04.2022 - 08.2023
General Manager
IHOP LLC
05.2021 - 04.2022
General Manager
IHOP LLC
06.2018 - 06.2020
General Manager
IHOP LLC
12.2015 - 05.2018
Assistant Manager
IHOP LLC
10.2013 - 12.2015
Server
IHOP Restaurants LLC
04.2011 - 10.2013
Bachelor of Arts - Linguistics
DOUKKALI UNIVERSITY
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