Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hiclal Istek

Miami

Summary

Dynamic Nail Technician and Salon Owner with a proven track record at Encore Nail Bar and Lal Beauty Spa Salon. Excelled in customer service and nail art techniques, boosting client satisfaction through innovative services and strong relationship-building. Skilled in time management and nail extensions, I led teams to exceed goals while maintaining high hygiene standards.

Overview

9
9
years of professional experience

Work History

Nail Technician

Encore Nail Bar
06.2023 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Communicated effectively with management concerning important customer issues.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.

Salon Owner

Lal Beauty Spa Salon
09.2015 - 01.2020
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
  • Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
  • Maintained daily, monthly, and quarterly records of costs and revenue.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
  • Arranged for regular maintenance services for all beauty equipment.
  • Trained and motivated employees to perform daily business functions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Learned and remained updated on statutory requirements and regulations.
  • Upheld 24-hour response time to service requests.

Education

Facial Specialist

Jacsonville Health&Beauty School
Tallahassee, FL
03-2024

Nail Technician

Hollywood Institute
Hollywood, FL
12-2023

High School Diploma -

Gelibolu
Turkey
05-1994

Skills

  • Customer service
  • Nail extensions
  • Time management
  • Nail art techniques
  • Gel application
  • Spa pedicure

Timeline

Nail Technician

Encore Nail Bar
06.2023 - Current

Salon Owner

Lal Beauty Spa Salon
09.2015 - 01.2020

Facial Specialist

Jacsonville Health&Beauty School

Nail Technician

Hollywood Institute

High School Diploma -

Gelibolu

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Hiclal Istek