Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hicol Jimenez

McGregor,TX

Summary

Detail-oriented and efficient professional with strong background in customer service and packaging operations. Recognized for ability to streamline processes and enhance team performance. Committed to delivering exceptional service and maintaining high standards in fast-paced environments.

Work History

Package Handler

Vossloh Fastening Systems
  • Packaged clamps into bags ensuring accuracy and efficiency.
  • Assembled plastic parts for shipment with attention to detail.
  • Achieved order processing speed 50% faster than company expectations.
  • Trained new employees on proper packaging and assembly procedures.
  • Collaborated with team members to ensure successful daily operations.

Server

El Charro Mexican Restaurant Bar and Grill
  • Delivered exceptional customer service to create welcoming dining experiences.
  • Prepared food and beverages according to restaurant standards and customer requests.
  • Managed cash transactions accurately and maintained a balanced register.
  • Ensured cleanliness and organization of dining area and kitchen spaces.
  • Cultivated customer relationships leading to a 99.9% return rate.

Server

El Rey Azteca
  • Delivered exceptional customer service in a fast-paced restaurant environment.
  • Operated cash register efficiently while managing multiple tables.
  • Prepared food and drinks to meet customer preferences and quality standards.
  • Achieved a 60% higher table turnover rate than peers through effective multitasking.
  • Maintained amicable relationships with coworkers to enhance team efficiency.
  • Ensured customer satisfaction by promptly addressing needs and concerns.

Server/ Liquor Handler

Whiskey River Saloon
  • Cooked a variety of dishes while managing a full service environment.
  • Handled liquor distribution in compliance with safety regulations.
  • Maintained cleanliness of kitchen and dining areas to ensure customer satisfaction.
  • Provided exceptional customer service, contributing to a positive dining experience.
  • Achieved and exceeded sales goals through effective upselling techniques.
  • Ensured safe establishment environment by monitoring guest behavior.

Education

High School Diploma -

McGregor High School
McGregor, TX

Skills

  • Customer service
  • Attention to detail
  • Team collaboration
  • Order processing
  • Cash management
  • Food preparation
  • Multitasking
  • Sales techniques
  • Problem resolution
  • Cleanliness and organization

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Package Handler

Vossloh Fastening Systems

Server

El Charro Mexican Restaurant Bar and Grill

Server

El Rey Azteca

Server/ Liquor Handler

Whiskey River Saloon

High School Diploma -

McGregor High School

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