Hidiyah Torres
Newark,NJ
Summary
Production associate with a solid background in customer service and food preparation. Demonstrated ability to process transactions efficiently, enhancing customer satisfaction and store efficiency. Ready to contribute effectively to team goals and improve operational processes.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Cook
OTG
07.2024 - Current
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Maintained food safety and sanitation standards.
- Monitored food quality and presentation to maintain high standards.
Unarmed Security Officer
Securitas Security Services
06.2023 - 06.2024
- Patrolled commercial property and associated parking garage.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
Cashier
ShopRite
02.2024 - 06.2024
- Processed transactions efficiently, reducing customer wait times by 40% - Enhanced customer satisfaction
- Handled cash transactions accurately, ensuring smooth daily operations
- Resolved customer issues promptly, improving overall store efficiency
Production associate
Hellofresh
07.2023 - 01.2024
- Maintained organized work area by cleaning and removing hazards.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Followed safety procedures and guidelines to maintain safe working environments.
- Met production targets and tight deadlines by collaborating closely with team members.
Crew member
Sonic drive in
06.2021 - 06.2023
- Processed customer orders efficiently, reducing wait times and enhancing satisfaction
- Handled cash transactions accurately, minimizing discrepancies and ensuring financial integrity
- Trained new team members, fostering a collaborative and supportive work environment
- Resolved customer complaints promptly, improving overall service quality and retention
- Maintained clean and organized workstations, contributing to a safe and efficient workspace
Education
High School Diploma -
University High School
Newark, NJ06.2023
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Security Screenings
- Superior customer service
- Emergency Response
Timeline
Cook
OTG
07.2024 - Current
Cashier
ShopRite
02.2024 - 06.2024
Production associate
Hellofresh
07.2023 - 01.2024
Unarmed Security Officer
Securitas Security Services
06.2023 - 06.2024
Crew member
Sonic drive in
06.2021 - 06.2023
High School Diploma -
University High School
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