Hiedi Leal
Gardendale,TX
Summary
Hard working and Devoted. Details driven with knowledge in dispatching and control room operations. I am seeking a long -term position with a company where I can utilize my skills as a dispatcher and grow on a team. I am familiar with control room operations and my responsibilities. Such as , handling pending alarms. Looking for abnormal trends. Relaying information to correct personnel. Following up with pending alarms. Taking incoming calls and providing the help they need. Dispatching personnel when needed. Putting in work orders. Authorized to work in the US for any employer
Analytical and organized professional with background dispatching services. Keeps crews on-time by planning optimal routes and schedules. Excels at monitoring operations and proactively correcting problems.
Overview
11
11
years of professional experience
Work History
Load Dispatcher
Dynamic Energy Transport
Gardendale, Texas
04.2017 - 05.2024
- Prepared reports detailing all dispatched orders including delivery times, routes taken.
- Outsourced and located loads.
- Dealt with drivers to ensure successful deliveries.
- Supervisor- Gary Hawkins 817-528-2077
- Maintained accurate records of vehicles, drivers and customers to ensure efficient dispatch operations.
Dispatcher/ Control Room Operator
Bowley Oilfield Services / Supervisor Lauri Bowden
Henderson, TX
02.2013 - 02.2016
- My responsibilities were to monitor and dispatch out alarms
- Schedule water and oil loads for each location
- I am familiar with Scada, Ignition and remote control access.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Assigned drivers to appropriate routes based on customer needs.
- Participated in team meetings discussing changes in procedures or processes.
- Received and dispatched calls for emergency services.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Education
High School Diploma -
Hesperia High School
Hesperia, CA05-2004
Skills
- Order Entry
- Driving
- Computer Operation
- Data Entry
- Work Order Management
- Dispatch Coordination
- Driver communication
- Updating logs
- Monitoring field personnel
- Scheduling expertise
- Closing tickets
Timeline
Load Dispatcher
Dynamic Energy Transport
04.2017 - 05.2024
Dispatcher/ Control Room Operator
Bowley Oilfield Services / Supervisor Lauri Bowden
02.2013 - 02.2016
High School Diploma -
Hesperia High School