Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Hien Bui

Hien Bui

GARDEN GROVE,CA

Summary

Proactive and detail-oriented professional with a proven track record at Thoener and Toma, enhancing billing accuracy and pursuing payments diligently. Excelled in report running and demonstrated exceptional organizational skills, ensuring deadline adherence. Achieved significant improvements in financial document precision, contributing to streamlined operations and enhanced customer satisfaction.

Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.

Detail-oriented with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Billing Assistant

Thoener and Toma
05.2024 - 01.2025
  • Received, sorted, and distributed incoming mail.
  • Produced and mailed invoices, payment reminders, and financial notices.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Contacted customers and third-party payers to pursue payments.
  • Verified accuracy of accounts payable payments, resulting in an 85% reduction in payment errors and check reissues.

Cashier

Tea Scape
01.2023 - 08.2023
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Receptionist

Inspired Nail and Beauty
08.2020 - 09.2021
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Associate of Science -

Orange Coast College
Costa Mesa, CA
07-2022

High School Diploma -

Bolsa Grande
Garden Grove, CA
06-2020

Skills

  • Report running
  • Charge investigations
  • Invoice generation
  • Tracking spreadsheets
  • Accuracy and precision
  • Deadline oriented

Accomplishments

  • Collaborated with team of Thoener and Tome in developing tax planning .
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Professional Telephone Skills Certification – Phone Pro.

Languages

Vietnamese
Full Professional

Timeline

Billing Assistant

Thoener and Toma
05.2024 - 01.2025

Cashier

Tea Scape
01.2023 - 08.2023

Receptionist

Inspired Nail and Beauty
08.2020 - 09.2021

Associate of Science -

Orange Coast College

High School Diploma -

Bolsa Grande
Hien Bui