Summary
Work History
Education
Skills
Cooking and travel
Timeline
Generic
HIEN THI THU HA

HIEN THI THU HA

McAllen

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Vietnames Interpreter

Akorbi Company
04.2017 - 12.2022
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another. Special at medical field.
  • Maintained message content, tone and emotion as closely as possible.

Loan Specialist

Vietnam International Bank
01.2010 - 08.2012
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Observed regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
  • Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.

Sales Executive

Saigon Software Park Company
08.2003 - 09.2007
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Met or exceeded sales, customer service and loyalty program standards.

Retail Advertising Sale Executive

Sky Handcraft Export Company (Japan - Vietnam Co.)
06.1998 - 02.2003
  • Evaluated customer complaints and determined resolutions to optimize customer relationships and generate sales.
  • Improved technical knowledge of employees by conducting regular training sessions on existing and new products.
  • Managed 3 sales territories and analyzed customer preferences to determine sales potential and increase profits.
  • Consulted with over 2 local and regional clients and prospects to build strategic, creative advertising plans.
  • Planned and carried out marketing activities to agreed budgets, sales volumes, values and timescales.
  • Established and managed new customer relationships through regular conference calls, face-to-face meetings and electronic correspondence.

Education

Bachelor of Science - Computer Science

VanHien Private University
Ho Chi Minh City - Vietnam
06.2003

No Degree - Foreign Language

Tan Tien - Japanese Center
Ho Chi Minh City - Vietnam
05.2001

Skills

  • Documentation and Recordkeeping
  • Customer Inquiries
  • Punctuation Corrections
  • Intake Interview
  • Live Interpretations
  • Team Meetings
  • Group Assistance
  • External Communications
  • Information Sourcing

Cooking and travel

Cooking and playing with my 5 kids.

Garden when I have more time.

Travel when kiddos break.

Timeline

Vietnames Interpreter

Akorbi Company
04.2017 - 12.2022

Loan Specialist

Vietnam International Bank
01.2010 - 08.2012

Sales Executive

Saigon Software Park Company
08.2003 - 09.2007

Retail Advertising Sale Executive

Sky Handcraft Export Company (Japan - Vietnam Co.)
06.1998 - 02.2003

Bachelor of Science - Computer Science

VanHien Private University

No Degree - Foreign Language

Tan Tien - Japanese Center

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HIEN THI THU HA