Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Availability
Hobbies
Timeline
Generic

Hiep Nguyen

Maize,KS

Summary

Maintained excellent customer service during fast-paced lunch and dinner rushes, resulting in a high customer satisfaction rating.

Operated cash register, handling over 700 financial transactions daily with zero discrepancies.

Played a key role in inventory management, leading to a 10% reduction in supply wastage and a 5% decrease in overall costs.

Trained and mentored 5 new kitchen staff members, ensuring they were fully versed in food safety and handling procedures.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Chick-fil-A Restaurants
09.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Kitchen Helper

Pepper Twins
09.2022 - 09.2023
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Grill Cook

McDonald's
02.2022 - 08.2022
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Dishwasher/Cook/Prep

Topgolf
02.2022 - 08.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.

Machine Operator

SHARPLINE CONVERTING
04.2020 - 10.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Assembly Line Worker

Johnson Controls
09.2019 - 03.2020
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Courtesy Clerk

Dillons
03.2019 - 09.2019

Education

High school or equivalent - Computer Science

MAIZE HIGH SCHOOL
Maize, KS
05.2019

Skills

  • Adaptability
  • Skill management
  • Compute literacy
  • Interpersonal communication
  • Problem solving
  • Customer service

Certification

ServSafe, Food Handler Certification, Certified Team Trainer at Chick-fil-a

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Limited Working

Additional Information

Also participated in soccer club, multicultural club, Immanuel Vietnamese baptist church

Availability

  • Willing To Relocate: Anywhere.
  • Availability: Monday-Friday (willing to work holidays and weekends).

Hobbies

Gaming, learning cooking recipes and languages

Timeline

Crew Member

Chick-fil-A Restaurants
09.2023 - Current

Kitchen Helper

Pepper Twins
09.2022 - 09.2023

Grill Cook

McDonald's
02.2022 - 08.2022

Dishwasher/Cook/Prep

Topgolf
02.2022 - 08.2022

Machine Operator

SHARPLINE CONVERTING
04.2020 - 10.2021

Assembly Line Worker

Johnson Controls
09.2019 - 03.2020

Courtesy Clerk

Dillons
03.2019 - 09.2019

High school or equivalent - Computer Science

MAIZE HIGH SCHOOL

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