Hiep Tran
Aspiring SOC Analyst
Newark,CA
Summary
I am a recently graduated student from UC Davis, who is a hard working individual with the ability to work hard and think critically. I give my all in everything that I do and will succeed in the position that I am placed in.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work History
Supervisor
Krispy Kreme
Fremont, United States
08.2018 - 05.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee performance and coached and trained to improve weak areas.
Sales Associate
Living Spaces
Fremont, United States
05.2017 - 08.2017
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Warehouse Associate
Amazon
Newark, United States
07.2016 - 11.2016
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Worked safely around moving machinery.
Education
High School Diploma -
Newark Memorial High School
Newark, CA 09.2012 - 06.2016
Associate of Arts - Social Sciences
Ohlone College
Fremont, CA 09.2016 - 06.2020
Bachelor of Arts - Sociology
University of California - Davis
Davis, CA 09.2020 - 06.2022
Skills
MS Office
Timeline
Bachelor of Arts - Sociology
University of California - Davis
09.2020 - 06.2022
Supervisor
Krispy Kreme
08.2018 - 05.2020
Sales Associate
Living Spaces
05.2017 - 08.2017
Associate of Arts - Social Sciences
Ohlone College
09.2016 - 06.2020
Warehouse Associate
Amazon
07.2016 - 11.2016
High School Diploma -
Newark Memorial High School
09.2012 - 06.2016
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